Experience

ASTUTE CONSULTANTS
• Human Resources Services
• 1 - 100 Employee
• Director

  • Aug 2022 - Present

Proleed Enginee
• United Arab Emirates
• Construction
• 1 - 100 Employee
• Entrepreneur

  • Jan 2017 - Oct 2021


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Freelance Consultant

  • Jan 2015 - Jun 2017

  Participated as Lead Auditor for ISO Quality audits and recommended Business process re-engineering to enhance efficiency and effectiveness of business processes. Supported in implementation of CSR projects to create social impact and employee engagement programs Participated as Lead Auditor for ISO Quality audits and recommended Business process re-engineering to enhance efficiency and effectiveness of business processes. Supported in implementation of CSR projects to create social impact and employee engagement programs



Belkin International

• Belgium
• Freight and Package Transportation

• Sales Operations Support Specialist

  • Oct 2013 - Dec 2014

  Analysis of Distributor business -Inventory planning -Sales reporting and managing budgets -Marketing support during events Analysis of Distributor business -Inventory planning -Sales reporting and managing budgets -Marketing support during events



Cisco

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Operations Support Specialist

  • Dec 2009 - May 2013

  Sales Operational support - Analysis of Distributor business -Inventory planning -Sales reporting and managing budgets -Marketing support during events Sales Operational support - Analysis of Distributor business -Inventory planning -Sales reporting and managing budgets -Marketing support during events



Canon EMEA

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Support Manager

  • May 2002 - Jun 2008

  Customer Support Manager - Managed Canon Partner Program from initiation to implementation -Setup Canon ME Help Desk in coordination with all the stake holders -Setup Canon Middle East Warranty system and Portal across 36 countries of ME -Setup control mechanisms to monitor product shipments to be 100% compliant to US Export Control Regulations - Managed team of 6 members and supervised Customer Support Manager - Managed Canon Partner Program from initiation to implementation -Setup Canon ME Help Desk in coordination with all the stake holders -Setup Canon Middle East Warranty system and Portal across 36 countries of ME -Setup control mechanisms to monitor product shipments to be 100% compliant to US Export Control Regulations - Managed team of 6 members and supervised



Techdata

• India
• Software Development
• 1 - 100 Employee

• Operations Controller

  • Feb 1995 - Apr 2002

  Inventory Planning and Procurement of Microsoft, Symantec, Oracle, Adobe, Winsoft, HP and Compaq products Accurate vendor reporting and ensuring all Vendor receivables are closed ontime Interact closely with Product managers, Sales and finance teams to identify ageing products and create effective sales promotions Work closely with Management team to identify new vendors and distributors.  Inventory Planning and Procurement of Microsoft, Symantec, Oracle, Adobe, Winsoft, HP and Compaq products Accurate vendor reporting and ensuring all Vendor receivables are closed ontime Interact closely with Product managers, Sales and finance teams to identify ageing products and create effective sales promotions Work closely with Management team to identify new vendors and distributors. 