Digital Manager

• Jul 2021 - Present

Salesforce Administrator

• Jun 2021 - Jul 2021

Expertise in Econcreate's Salesforce system. During the internship I built dashboards and list views, and updated various system setups. In addition, I created an end user guide, and performed a number of system tutorials. Expertise in Econcreate's Salesforce system. During the internship I built dashboards and list views, and updated various system setups. In addition, I created an end user guide, and performed a number of system tutorials.

Contracting & Yield Manager

• Apr 2016 - Jun 2021

Responsible to develop & establish the best relationships with suppliers Negotiating with the suppliers to get the best conditions on rate and inventory Supervise the loading process of the negotiated conditions with the hotels Maintain & expand the supplier portfolio Negotiate the initial contract with new suppliers and contract renewals Maintain the relationship with suppliers identify and monitor contractual obligation to ensure that compliance is achieved Promote the supplier web site & inventory control personal credentials Reporting & Analysis Analyze availability and negotiate allotment top ups, releases, minimum stays and stop sales Training of the hotels on the supplier portal Identifying business opportunities Show less

Online Manager

• Mar 2015 - Apr 2016

- Managing the chain's websites - Managing the online travel agents websites - Managing the travel agents interface - Responsible for monitoring the social media activities - Responsible for monitoring guest reviews - Responsible for making the yearly budget for the online channels - Responsible for creating the yearly marketing plan - Managing the the club members on the chain's website - Managing the chain's websites - Managing the online travel agents websites - Managing the travel agents interface - Responsible for monitoring the social media activities - Responsible for monitoring guest reviews - Responsible for making the yearly budget for the online channels - Responsible for creating the yearly marketing plan - Managing the the club members on the chain's website

Revenue Manager

• Mar 2014 - Mar 2015

Managing the revenue and the online channels for hotels that are in a contract with the company. Managing the revenue and the online channels for hotels that are in a contract with the company.

E-Commerce Manager Europe & Israel

• Nov 2009 - Aug 2013

• Responsibility for the online marketing activities which includes banner campaigns and search engines campaigns, evaluating the various advertising opportunities and making the decisions on the media buying and monitoring the performances of the campaigns • Responsibility on the sales through the electronic channels: hotel’s website, GDS and working with the Online Travel Agents. • Optimizing the positions on the search engines along with the SEO companies. • Taking care of the whole social media activities which among others includes: Facebook, You Tube in addition to activities in the relevant forums. I am also operating and monitoring the hotel’s accounts on Trip Advisor and working to get the hotel to the top places on the reviewer’s popularity index. • Leading the creating of the new web sites project for the hotels in Europe and Israel. • Monitoring the internet for valuable business information leads that will help the hotels to get more business. • Promoting the hotel’s venues with various electronic marketing activities. Show less

Revenue Manager

• Apr 2007 - Nov 2009

In the last three years I've been working at a leading five star hotel as a Revenue Manager. I did the Revenue Management tasks for the hotel on a regular basis. That included consulting the G.M and the Director of Sales on sales and marketing strategies. One of my key achievements was when I dealt with Corporate Accounts back in 2008: I managed to double the room nights from 326 to 650 for "Intel", one of our largest accounts. I also acquired/signed up through negotiation other important accounts like: Converse, Siemens, Daimler/Chrysler, McKinsay and Company, Kodak and many more.I researched, targeted and approached international OLTAs and negotiated with them different contracts based on room nights achieved at the hotel. Show less

Ast. Front Office Manager

• Apr 2005 - Apr 2007

Responsible for managing the front desk, concierge staff and the operations with the department manager and covering for him during his absence. I was also in charge of finding solutions to day to day problems. Taking care of VIP guests. Promptly finding solutions to problems that arose while I was in charge. Managing working relationships and working together with the other departments at the hotel.

Ast. Housekeeping Manager

• Jul 2004 - May 2005

Responsible for managing the department along with the housekeeping manager. In charge of the department during his absence. Supporting the floors supervisors. Finding solutions for day to day problems. Preparing the weekly working schedule for the employees. Responsible for managing the department along with the housekeeping manager. In charge of the department during his absence. Supporting the floors supervisors. Finding solutions for day to day problems. Preparing the weekly working schedule for the employees.

Night Manager

• 2001 - 2004

Responsible for managing the hotel at night. Managing at least 15 people in the shift. Supporting and managing the employees in the night shift. Catering to the needs to the guests and giving solutions according to the high standards of the hotel. Responsible for managing the hotel at night. Managing at least 15 people in the shift. Supporting and managing the employees in the night shift. Catering to the needs to the guests and giving solutions according to the high standards of the hotel.