Experience

TDC The David Citadel Hotel
• Israel
• Hospitality
• 1 - 100 Employee
• General Manager

  • Aug 2022 - Present

Concord Hospitality Enterprises
• United States
• Hospitality
• 700 & Above Employee
• Area General Manager

  • Jul 2021 - Aug 2022


Hyatt Centric Las Olas Fort Lauderdale (Kolter Hospitality)

• General Manager

  • Jul 2019 - Aug 2021

  Destined to become the tallest building in Fort Lauderdale at 499 feet, the 100 Las Olas building will be home to a full-service Hyatt Centric hotel with 238 guest rooms, a lobby-level restaurant and bar with indoor and outdoor seating, 121 luxury condominium residences beginning on the 16th level. Destined to become the tallest building in Fort Lauderdale at 499 feet, the 100 Las Olas building will be home to a full-service Hyatt Centric hotel with 238 guest rooms, a lobby-level restaurant and bar with indoor and outdoor seating, 121 luxury condominium residences beginning on the 16th level.

• General Manager Hyatt Centric South Beach

  • May 2017 - Jul 2019

  General manager for a 105-room upscale South Beach hotel property. General manager for a 105-room upscale South Beach hotel property.



HEI Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Director of Operations

  • Nov 2015 - Apr 2017

  Directed operations across food, beverage, events, rooms, and kitchen departments for a 393-room Starwood resort property, with responsibility for revenue management, budgets, and profitability. Focused on delivering optimal customer experience while maintaining strong financial performance. Played an integral role in transitioning the organization from an independent hotel to a first tribute portfolio property. Managed multi-million-dollar operating budgets and contributed to revenue generation by prioritizing client relations and repeat business. Reduced labor-related costs by restructuring the management hierarchy model and reporting structure for rooms. Managed hiring, development, and mentoring of front-line leaders, with emphasis on building a culture rooted in service excellence. Guided extensive property renovation projects that included an overhaul of public space, pool, and outdoor dining areas. Revamped the restaurant menu and implemented a new lobby bar beverage program to drive revenue. Show less



Stanton South Beach ( Marriott Hotel)

• Assistant General Manager

  • Feb 2014 - Oct 2015

  Managed operations and financial performance for a 224-room boutique property, overseeing 11 managers and 110 hourly employees across front office, concierge, events, sales, spa, housekeeping, and guest relations. Supervised extensive property renovation projects, including overhaul of all rooms and public space. Achieved significant increases in YOY average daily rate, guest ratings, and RevPAR index levels. Elevated the property’s online rankings by encouraging positive brand promotion and guest feedback via social media and online travel programs like Trip Advisor. Show less



Stanton South Beach (Marriott Hotel)

• Director of Hotel Operations

  • Oct 2011 - Feb 2014

  Supervised a team of front desk operations and housekeeping managers while guiding a major room and public space renovation project. Managed sales and revenue strategies, budgets, and P&L for all departments to ensure YOY profitability and growth. Developed standards and training processes for cleaning and servicing new rooms, with emphasis on upholding high service and quality standards representative of the luxury guest experience. Supervised a team of front desk operations and housekeeping managers while guiding a major room and public space renovation project. Managed sales and revenue strategies, budgets, and P&L for all departments to ensure YOY profitability and growth. Developed standards and training processes for cleaning and servicing new rooms, with emphasis on upholding high service and quality standards representative of the luxury guest experience.



South Beach Marriott

• Singapore
• Hospitality
• 1 - 100 Employee

• Director of Services

  • Mar 2010 - Oct 2011

  Oversaw daily operations for the housekeeping and maintenance departments. Implemented Elite Recognition Guidelines and Service Procedures for the housekeeping team to ensure ongoing cleanliness and upkeep of the property. Established initiatives to maintain consistent increases in year-over-year cleanliness scores, and generated the first-ever 100% associate engagement score for housekeeping staff.

• Front Office Manager

  • Jun 2008 - Mar 2010

  Coordinated training and evaluated performance for front office staff, with a focus on maintaining compliance and elevated standards of service and guest satisfaction.



Marco Island Marriott

• United States
• Hospitality
• 100 - 200 Employee

• Restaurant Manager / Assistant Restaurant Manager

  • Jun 2006 - Jun 2008

• Front Desk Manager

  • Jun 2003 - Jun 2006