Eyad Al Rimawi
Business Acquisition Executive - B2B at CAFU- Claim this Profile
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Bio
Credentials
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Teamwork Foundations
LinkedInJun, 2021- Nov, 2024 -
Digital Marketing Foundations
LinkedInMay, 2021- Nov, 2024 -
Marketing to Diverse Audiences
LinkedInMay, 2021- Nov, 2024 -
Success Habits
LinkedInDec, 2020- Nov, 2024 -
Sustainability Strategies
LinkedInNov, 2020- Nov, 2024
Experience
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CAFU
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United Arab Emirates
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Technology, Information and Internet
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400 - 500 Employee
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Business Acquisition Executive - B2B
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Jul 2021 - Present
• Handling corporate accounts and taking full ownership of the sales cycle; including adding new accounts, relationship management, contract negotiations, project delivery, and payment collections. • Communicated confidently as an expert on the business model with C-Level executives. • Collaborating and excelling within a team environment. • Successfully using Sales Force to manage sales pipeline and activity. • Manage all communication with the other departments to ensure a successful customer journey and on boarding. • Support customers who have payment related issues and liaise with relevant departments to resolve issues.
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Philip Morris International
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Switzerland
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Tobacco Manufacturing
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700 & Above Employee
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IQOS Specialist
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Jul 2019 - Jul 2021
• Confident in demonstrating and providing consultative advice to adult smokers. • Interact with adult smokers to establish professional connections and maximize potential for conversion. • Become a true product expert with a passion for what the product can do. • Demonstrate first class customer service and answer all customer queries in line with Dubai Duty Free and Abu Dhabi airports policies. • Be proactive and engage with legal age smokers, assist consumer to find their preferred PMI brand. • Sell PMI products to legal age smokers highlighting product attributes and key selling messages. • Welcome legal age smoker, Introduce IQOS to travelers and provide information based on awareness state. • Explain PMI's "Smoke Free Future" purpose. • Genuine interest in helping and supporting others to stop smoking. • Educate legal age smoker on heat not burn category, key benefits and why it is important for them. • Highlight heat not burn differences and taste versus combustible and electronic cigarettes products. • Inform legal age smoker on IQOS global network availability. • Ensure consumer name / contact is registered for domestic and duty free database (i.e. MING, CIS) • Look for ways to help adult smokers through their conversion journey by offering exceptional service. • A self-starter who can motivate themselves. • Explain the concept, create curiosity and link it with an individual smoker’s needs.
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Emirates
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United Arab Emirates
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Airlines and Aviation
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700 & Above Employee
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Senior Sales Consultant - Case Management Team
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Jul 2018 - May 2019
• Joining the Case Management Team.• Handling the flight disruptions and the flight delays.• Dealing and handling all the emergency and critical cases.• Handling and resolving complaints from the customers and ensure the customer's satisfaction and happiness.• Dealing and assisting VIP customers and high profile clients.• Being involved in offering and suggesting new ideas and methods and providing recommendations on the improvement of the services and the products.• Acting as a coach and assisting the new joiners and provide refreshing trainings for the existing employees.
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Senior Sales Consultant Agent
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Jul 2015 - Jul 2018
• Actively enhance emirates revenue earnings by providing options to customer on all products and services such as; skywards membership, Dubai stopovers, hotel bookings and upgraded fares. • Be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring emirates success as a market leading airline. • Ensure that all necessary ticket related documentation is filed; sale and promotional material, providing various options to the customer.
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Customer Sales and Service Agent
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Jul 2013 - Jul 2015
• Ensure the highest standard of customer service is provided to emirates customers. • Provide the customers with details on emirates fares and issue online tickets and sell related products. • Provide the highest level of service in order to sell emirates airline products and services.
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Dubai Islamic Bank
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United Arab Emirates
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Banking
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700 & Above Employee
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Senior Sales Officer
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Dec 2012 - Jul 2013
• Understanding customer needs, recommending suitab¬le products and making sales. • Promote the products and the services of the bank. Maintain the relationship with the clients by providing support, information, and guidance. • Perform general administration tasks such as assisting the clients with the application form and sending letters to customers. • Handling inquiries related to new client. Represent the bank in the exhibitions and campaigns that the bank conducts to reflect the best image of the bank.
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National Bank of Abu Dhabi
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United Arab Emirates
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Banking
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700 & Above Employee
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Senior Sales Advisor
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May 2012 - Dec 2012
• Maintain a high level of knowledge about the bank’s pro¬ducts and services. • Promote the products and the services of the bank. • Addresses client inquiries and ensure their needs are consistently. • Perform general administration tasks such as assisting the clients with the application form and sending letters to customers. • Understanding the client’s problems and solving their complaints. • Step up an appointment and meet the customers to close the deal. • Maintain a high level of knowledge about the bank’s pro¬ducts and services. • Promote the products and the services of the bank. • Addresses client inquiries and ensure their needs are consistently. • Perform general administration tasks such as assisting the clients with the application form and sending letters to customers. • Understanding the client’s problems and solving their complaints. • Step up an appointment and meet the customers to close the deal.
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Eastern Gate Real Estate
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Dubai, United Arab Emirates
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Executive Administrator
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Apr 2011 - May 2012
• Provide the highest level of customer service. • Deal with the sale and purchase of villas and flats. • Arrange documents such as representation contracts, purchase agreements, closing statements, deeds and leases, taking care and solving the complaints from the customers. • Visit properties to evaluate them before showing them to clients. • Confirm the terms and the conditions of the contact. Stay informed about the latest changes in the real estate industry. • Provide the highest level of customer service. • Deal with the sale and purchase of villas and flats. • Arrange documents such as representation contracts, purchase agreements, closing statements, deeds and leases, taking care and solving the complaints from the customers. • Visit properties to evaluate them before showing them to clients. • Confirm the terms and the conditions of the contact. Stay informed about the latest changes in the real estate industry.
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Education
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2010 - 2012
University of Dubai
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2008 - 2009
American University of Sharjah
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2009 - 2010
Girne American University
Bachelor of Business Administration - BBA, Business Administration and Management, General
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