Exon Nnani

Information Technology Support Specialist at Boaz Bikes
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh-Durham-Chapel Hill Area
Skills

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Bio

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Credentials

  • CompTIA Advanced Security Practitioner (CASP)
    CompTIA
    Nov, 2022
    - Nov, 2024
  • CompTIA Security + CE
    CompTIA
    Oct, 2019
    - Nov, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon
    Feb, 2020
    - Nov, 2024

Experience

  • Boaz Bikes
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Information Technology Support Specialist
      • May 2018 - Present

      • Resolve problems related to network connectivity as well as problems associated with software errors. • Investigate reported issues and walk customers through protocols to rule out problems. • Document all issues and generate reports detailing common issues. • Provide company with data migration services. • Assist in troubleshooting user problems relating to program system issues, Apple and android phones, answer telephone based inquiries of technical or complex nature from customers regarding the company’s product. • Provide User training. Show less

  • GIVE BACK COMMUNITY YOUTH ORGANIZATION INC
    • United States
    • Freelance Mobile Developer
      • Jun 2016 - Aug 2017

      • Created custom mobile application using native technologies as per client specifications • Consistently met deadlines and requirements for all production work orders. • Provided continued maintenance and development of bug fixes for mobile application. • Involved in all aspects of the application development lifecycle from research and planning through deployment and post-launch support. • Created custom mobile application using native technologies as per client specifications • Consistently met deadlines and requirements for all production work orders. • Provided continued maintenance and development of bug fixes for mobile application. • Involved in all aspects of the application development lifecycle from research and planning through deployment and post-launch support.

  • Christ Lyke
    • Raleigh-Durham, North Carolina Area
    • Software Developer
      • May 2012 - Oct 2016

      • Collaborated to develop, code and manage Christian Lyfe Application. • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access. • Built application platform foundation to support migration from client-server product lines to enterprise architectures and services. • Provide technical assistance and support for incoming queries and issues related to computer systems, software. • Plan and assist team in providing end user documentation and training. • Manage mobile application development project. Show less

Education

  • Durham Technical Community College
    Associate's degree, Computer Programming
    2014 - 2016

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