Tiahna Hays

Member at Chief of Staff Network
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Credentials

  • Change Management Specialist
    Management & Strategy Institute
    Jul, 2022
    - Nov, 2024
  • Group Facilitation
    Cornell Cooperative Extension of Seneca County
    Sep, 2016
    - Nov, 2024
  • Tufts University Strong Women
    Tufts University
    Mar, 2015
    - Nov, 2024

Experience

  • Chief of Staff Network
    • United States
    • Professional Organizations
    • 1 - 100 Employee
    • Member
      • Aug 2022 - Present

  • Noom
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Executive Program Manager- Experience
      • Jan 2020 - Mar 2022

      Evaluated operations, systems, talent effectiveness, team reviews, internal hiring and culture development. Coordinated communications, annual budgets, project management documentation and knowledge sharing. Defined OKRs, KPIs, project scope for annual planning and growth. Served as a strategic partner in identifying areas of improvement and developing action plans as it related to program management.

    • Client Experience Team Manager
      • Mar 2017 - Jan 2020

      Developed, trained, mentored and ran a team of 20-25 client experience employees. Conducted performance evaluations and provided regular feedback to strengthen team performance. Supported UX design through rapid adaptation to experimental processes requiring complete rework of daily operations 3-4 times a quarter.

  • Michigan State University Extension
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Public Health Education Community Partnerships
      • Nov 2014 - Mar 2017

      Forged 65 community partnerships to support resource access for vulnerable populations regarding vital health education and information. Delivered nutrition and physical activity education to over 8000 individuals annually amongst diverse populations across the greater Detroit, Pontiac, and Flint regions of Michigan. Forged 65 community partnerships to support resource access for vulnerable populations regarding vital health education and information. Delivered nutrition and physical activity education to over 8000 individuals annually amongst diverse populations across the greater Detroit, Pontiac, and Flint regions of Michigan.

  • University of Michigan
    • United States
    • Higher Education
    • 700 & Above Employee
    • Administration Assistant
      • Sep 2013 - Jan 2014

  • North Peak Brewing Company
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Server
      • May 2010 - Sep 2013

      Seasonal high volume serving and bartending Seasonal high volume serving and bartending

  • The Earl Restaurant
    • Server
      • Dec 2011 - Jun 2012

      Fine dinning and wine service Fine dinning and wine service

  • University of Michigan
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Athletic Trainer-Football
      • Aug 2011 - Jan 2012

Education

  • University of Michigan
    Bachelor's Degree, Science
    2009 - 2013
  • University of Limerick
    Applied Science
    2013 - 2013

Community

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