Experience

RTA LAW LLP

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Head of Legal Support

  • Oct 2022 - Present

• Legal Assistant

  • Jul 2019 - Nov 2022

  As the Legal Assistant/Investigator within RTA LAW LLP, which trades as Motorcycle Law Scotland, Cycle Law Scotland EV Law Scotland, I have responsibility for supporting our team of Solicitors by tracing and interviewing witnesses, examining accident locations and preparing Court documents.



McLarens

• United States
• Insurance
• 700 & Above Employee

• Insurance Consultant

  • Jul 2016 - Present



Ewen Stewart Investigations

• Scotland

• Proprietor

  • May 2016 - Nov 2022

  A bespoke investigative resource covering the UK. Offering a claims validation, fraud identification and investigation service for all nature and value of Insurance claims, including but not restricted to, EL & PL, household and commercial property, motor indemnity & liability (with a locus examination option). I am a Fraud Consultant to a global company and I have successfully handled 6 figure commercial property fraud investigations, fatal accident and complex injury investigations. I am working closely with forward thinking and prestigious loss adjusters and solicitors to ensure the best possible client outcomes. Please message me if you have any requirements. Show less



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Investigations Manager

  • Jan 2003 - Mar 2016

  • Managed a UK wide team of Field Investigators, Claims Controller and Analysts • Managed a substantial case load Investigating Personal Lines & Commercial Property, Motor, Liability, Life and Marine insurance claims of all values • Responsible for ensuring team preparation and timely submission of high quality investigation reports containing firm and fair conclusions with recommendations • Negotiated appropriate claims settlements • Identified Subrogation opportunities leading to recoveries • Developed and embedded new handling processes and SLA’s, including the holistic approach to claims investigation • Worked with Underwriting and Complaints teams to ensure a solid understanding and support for the counter fraud philosophy • Selected to technically audit and report on Loss Adjuster, supplier and line of business closed claim files • Identified as a Zurich Global Fraud Expert • Regularly reviewed and revised fraud indicators for all lines of business • Prepared and delivered counter fraud training throughout the UK, Switzerland, India and Malaysia • Widely regarded as the ‘go to’ Investigator for claims staff and suppliers asking technical fraud questions or seeking expert guidance • Worked closely with legal panel to successfully defend challenges to claims decisions • Responded to The Financial Ombudsman Service, often resulting in initial FOS opinions being overturned • Prepared evidence bundles and letters of complaint for submission to the Police and Crown Office • Identified to work on sensitive and protracted internal fraud investigations • Sole UK Investigator for complex injury claims (+£250,000) • Secured the evidence to defend a £10,000,000 motor PI claim (High Court, London) • Led my team to secure Post magazine ‘Investigation Team of the Year’ in 2012 • Confident pubic speaker to Municipal Customers, Brokers, Claims Managers, ALARM and IFIG Conferences Show less



Rowan Services

• Scotland

• Proprietor

  • Mar 1999 - Jan 2003

  • Started and quickly developed the business into a viable proposition • Identified and led cross insurer investigation into one of the first organised motor fraud gangs in Scotland • Always delivered on my USP of covering anywhere north of Carlisle • Appointed by a Loss Adjusting firm as Special Investigator for Property Claims • Closed the business on being head hunted by Zurich Insurance Plc • Started and quickly developed the business into a viable proposition • Identified and led cross insurer investigation into one of the first organised motor fraud gangs in Scotland • Always delivered on my USP of covering anywhere north of Carlisle • Appointed by a Loss Adjusting firm as Special Investigator for Property Claims • Closed the business on being head hunted by Zurich Insurance Plc



Strathclyde Police

• Strathclyde, Scotland

• Police Detective

  • Feb 1982 - Mar 1999

  • Beat Duties • Promoted to Divisional Detective within 4 years of service • Drug Squad and Stolen Car Squad secondments • Serious Crime Squad Detective for 5 years • Developed a deep and working understanding of Scottish Criminal Law • Led investigations, reported crimes to the Procurator Fiscal and secured convictions up to and including murder • Vetted and served on highly sensitive corruption investigations • Retired with unblemished service to start own business • Beat Duties • Promoted to Divisional Detective within 4 years of service • Drug Squad and Stolen Car Squad secondments • Serious Crime Squad Detective for 5 years • Developed a deep and working understanding of Scottish Criminal Law • Led investigations, reported crimes to the Procurator Fiscal and secured convictions up to and including murder • Vetted and served on highly sensitive corruption investigations • Retired with unblemished service to start own business