Ewen MacKillop

Project Coordinator at Fix.com
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Contact Information
us****@****om
(386) 825-5501
Location
Glace Bay, Nova Scotia, Canada, CA
Languages
  • French -

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Credentials

  • Asana Ambassador
    Asana
    Jan, 2022
    - Sep, 2024
  • Certified Associate in Project Management (CAPM)®
    Project Management Institute
    Apr, 2022
    - Sep, 2024

Experience

  • Fix.com
    • Canada
    • Consumer Goods
    • 1 - 100 Employee
    • Project Coordinator
      • Jun 2021 - Present

      Responsible for the effective coordination of project schedules, resources, and communication. Specialized in utilizing the Asana platform for managing complex projects in a fast moving agile e-commerce company Responsible for the effective coordination of project schedules, resources, and communication. Specialized in utilizing the Asana platform for managing complex projects in a fast moving agile e-commerce company

  • Eldis Group
    • Manufacturing
    • 1 - 100 Employee
    • Team Lead
      • Oct 2020 - Jun 2021

      Effectively lead a team of customer service agents to maximize revenue. Recognized as a fast learner and able to deliver on key performance indicators. Effectively lead a team of customer service agents to maximize revenue. Recognized as a fast learner and able to deliver on key performance indicators.

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2017 - Jan 2020

      Provided expert customer service to Medicare members utilizing mail order pharmacy solutions. Recognized as a subject matter expert for sales and procedures. Provided expert customer service to Medicare members utilizing mail order pharmacy solutions. Recognized as a subject matter expert for sales and procedures.

  • Servicom
    • Brazil
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Manager
      • Jan 2016 - Jan 2017

      Effectively managed a call centre team to provide exceptional customer service with a focus on meeting sales targets. Effectively managed a call centre team to provide exceptional customer service with a focus on meeting sales targets.

  • Parker's Cove Baptist Church
    • Pastor
      • Oct 2014 - Jun 2016

      Served the Bay Shore area to encourage spiritual formation through strong biblical preaching, relational discipleship, and pastoral counselling. Effectively maintained day to day church operations and collaborated with the board of directors and subcommittees. Preached the Word of God weekly with a strong emphasis on being Holy Spirit driven and gospel-centred. Through this, God has worked in the hearts of many to bring about life transformation, an increasing passion for the things of God’s kingdom, and be better equipped to navigate the Christian life. Show less

  • Apple
    • Indonesia
    • Software Development
    • 1 - 100 Employee
    • Business Specialist
      • Jul 2014 - Oct 2014

      Responsible for connecting business professionals and entrepreneurs with expert advice on Apple technology. Through building and maintaining customer loyalty, engaged clients to design innovative technology strategies. Recognized as one of the top performing senior associates on the sales team, contributing over $1M in sales revenue throughout the year

    • Specialist
      • Jun 2012 - Jul 2014

      Created energy and excitement about Apple products, providing solutions and getting products into customers’ hands. Recognized as the top performing associates on the sales team, contributing $850K in sales revenue within the first year.

  • Akoostix Inc
    • Canada
    • Defense and Space Manufacturing
    • Junior Developer/Junior Project Manager
      • Aug 2011 - Jun 2012

      Provided effective administrative, organizational, and data analysis support to the leading software development firm in marine surveillance technology. Responsible for the execution of federally funded projects totalling $300K per year. Provided effective administrative, organizational, and data analysis support to the leading software development firm in marine surveillance technology. Responsible for the execution of federally funded projects totalling $300K per year.

  • Canadian Forces
    • Canada
    • 1 - 100 Employee
    • Marine Systems Engineering Officer
      • Jun 2004 - May 2011

      Member of the engineering department’s leadership team on HMCS Toronto during counter narcotics operations in the Gulf of Mexico. Member of the engineering department’s leadership team on HMCS Toronto during counter narcotics operations in the Gulf of Mexico.

Education

  • Liberty University
    Master's Degree, Christian Ministry
    2012 - 2014
  • Royal Military College of Canada/Collège militaire royal du Canada
    Bachelor's Degree, Computer Science
    2004 - 2009

Community

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