Junior IT Recruiter

• Oct 2019 - Present

* Searching for the candidates according to the list of active vacancies available in Poland, Benelux, and Scandinavia locations* Communicating with the candidates, scheduling and conducting job interviews* Direct searching for potential candidates* Determining applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements* Updating recruitment database * New recruitment channels… * Searching for the candidates according to the list of active vacancies available in Poland, Benelux, and Scandinavia locations* Communicating with the candidates, scheduling and conducting job interviews* Direct searching for potential candidates* Determining applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements* Updating recruitment database * New recruitment channels identification* Market investigation/research Show more Show less

DQM Senior Delivery Specialist (HR Services)

• Mar 2018 - Sep 2019

Payroll Delivery Specialist

• May 2017 - Feb 2018

Krakow Guide

• Jul 2007 - Dec 2017

- Guiding groups as well as individual tourists coming from different countries to Krakow, in Polish and English languages- Organizing routs in harmony with specific length of time given

Payroll Delivery Specialist

• Sep 2014 - Apr 2017

- Interacting with clients by email and telephone answering questions and providing guidance on client payroll processes;• Administering an end to end payroll process;• Entering information and making updates in the appropriate payroll system (Oracle);• Processing statutory documentation form third party providers;• Involvement in year end payroll activity;• Assisting in collating payroll information for various reconciliations;• Ad hoc payroll duties as required.

Specjalista ds. merytorycznych Sieci Informacji Miejskiej/Tourist Information Specialist

• May 2011 - Aug 2014

- Informing tourists about all aspects of the city and Malopolska region e.g. cultural events, museums, public transport- Preparation of the reports, data analysis to maximize sales opportunities- Delivering professional direct customer service, as well as over the phone and by email- Ticket sales using computerised box office system - visualTicket (Krakow Festival Office's events + acting as an agent for other cultural organizations);- Booking accommodation using on-line… - Informing tourists about all aspects of the city and Malopolska region e.g. cultural events, museums, public transport- Preparation of the reports, data analysis to maximize sales opportunities- Delivering professional direct customer service, as well as over the phone and by email- Ticket sales using computerised box office system - visualTicket (Krakow Festival Office's events + acting as an agent for other cultural organizations);- Booking accommodation using on-line systems; - Cash office duties;- Basic accounting tasks (issuing invoices, processing refunds, returns and exchanges, creating daily and monthly sales reports). Show more Show less

Telemarketer - English Speaking Customer Service

• Feb 2010 - Mar 2010

- Delivering excellent customer service over the phone- Maximizing sales opportunities with existing and potential customers- Offering packages of Orange UK home phone and broadband services- Using good understanding of the customer’s needs to guide them towards the best choice for them

Sales Assistant

• Nov 2009 - Jan 2010

- Advising customers on product ranges- Maximizing sales opportunities with existing and potential customers

Waitress

• Sep 2006 - Sep 2006

Waitress

• Aug 2005 - Aug 2005