Director, Academic Services

• Nov 2022 - Present

Responsible for the delivery of strategic advice, high-level leadership and effective oversight of the full range of teaching, learning and student experience activity delivered through the Faculty's Academic Services, including curriculum development, curriculum delivery, student experience, and employability strategies. Responsible for the delivery of strategic advice, high-level leadership and effective oversight of the full range of teaching, learning and student experience activity delivered through the Faculty's Academic Services, including curriculum development, curriculum delivery, student experience, and employability strategies.

Group Manager, Student and Academic Services, Faculty of Engineering

• Feb 2022 - Nov 2022

Executive leadership of five teams, across student administration and services, graduate research, alumni, research, and governance and accreditation, to deliver the faculty's student and academic services mission and strategy. Executive leadership of five teams, across student administration and services, graduate research, alumni, research, and governance and accreditation, to deliver the faculty's student and academic services mission and strategy.

Director, Academic Quality

• Sep 2020 - Jan 2022

-Development of a Quality Enhancement Programme of Work, comprising multiple projects and owners, including implementation of formal programme management overseen by a Quality Enhancement Taskforce, chaired by the Vice-Chancellor -Development and delivery of a new strategy and framework for the Higher Education Participation and Partnerships Program (HEPPP), shifting funded HEPPP projects from access and outreach activities into participation and attainment, to focus on addressing retention and attrition; and implementation of new HEPPP reporting framework realising project management principles and milestone indicators -Co-development of a new Retention and Engagement Plan, including development of lead indicators -Development of Academic Risk Register and Quality Enhancement Risk Register, capturing key academic risks for the university, as well as developing treatments for those risks, distributed across multiple teams, and methods for monitoring success of treatments -Development of a new academic committee reporting framework, shifting academic governance reporting from static, lengthy lag indicator reports into reports with a greater focus on lead indicators and delivery of actions and outcomes -Development and deployment of a new course review structure, including new forms and new process, to address significant issues with as is business process; facilitating four university wide workshops and delivery of three training sessions -Introduction of Unit Commendations to celebrate exceptional teaching -Deputise for the Executive Principal, Education Futures

Head, Advancement Operations, Projects

• Sep 2019 - Sep 2020

Received Certificate of Appreciation for contribution to management of critical incidents (smoke, fire, hail and pandemic)Design and implementation lead for the Gift Governance Framework Project, including scoping, design and implementation. The project embedded governance and strategic oversight and operational reporting to philanthropic gift acceptance and gift implementation. Leadership for the gift governance team, including realigning the focus of the team from functional administration to customer service principles, establishment of universal and consistent electronic record keeping methods, and College-specific prizes consultations.

Executive Officer to the Deputy Vice-Chancellor (Academic)

• Feb 2017 - Sep 2019

Awarded the Deputy Vice-Chancellor (Academic) Award, for mentoring and leadership. Nominated for the Vice-Chancellor’s Award for Innovation and Excellence in Service, as co-lead for the Admissions, Scholarships and Accommodation Project.Coordinated operations of six individual portfolios, liaising with Directors and Heads to deliver outcomes aligned with the university and academic portfolio strategic plans. Included scoping, development, initiation, stakeholder consultation, benchmarking, and oversight of successful delivery of Admissions, Scholarships and Accommodation project, to introduce completely new criteria and processes to align the three practices in a world first initiative.

Interim Deputy Registrar

• Jul 2016 - Feb 2017

Oversight of four teams comprising Student Central and Sponsored Students, Student Administration and Records, Examinations Graduations and Prizes, and Global Programs, overseeing 33 permanent and more than 110 casual staff, with a budget of $4 million. Oversaw financial and qualitative reviews of examination invigilation services and examination paper printing, and delivered sector leading Flexible Vertical Double Degrees covering cross-campus business processes, governance and legislative compliance, and web combinator.

Assistant Registrar, Academic Standards and Quality

• Jul 2012 - Jul 2016

Awarded the Vice-Chancellor’s Award for Excellence and Innovation in Service, as part of the Double Degree Project Management Group.Led the team awarded the Deputy Vice-Chancellor (Academic)’s Award for Excellence, 2013. The team was also nominated for the Vice-Chancellor’s Award for Excellence and Innovation in Service, 2014. Led a team of 10 with oversight of standards and quality for the University's educational offerings, including policy and legislation drafting and implementation, course of study and unit of study accreditation, ESOS and National Code international student compliance, TEQSA reregistration, timetabling, and Commonwealth reporting through the Higher Education Data Collection.

Manager, Student Administration

• Oct 2010 - Jul 2012

Deputy Manager, Student Administration

• Aug 2009 - Oct 2010

University Administrator

• Apr 2005 - Aug 2009