Preschool Teacher

• Sep 2021 - Present

Customer Support

• Apr 2021 - Jul 2021

• Offering support to bunq users • Communicating with other departments in order to help fix product-related issues or optimise processes • Taking escalations • Offering support to bunq users • Communicating with other departments in order to help fix product-related issues or optimise processes • Taking escalations

Volunteer English Teacher

• Nov 2018 - Mar 2021

• Teaching English as an additional language to the beginner-level immigrant children (ages 10-11) • Preparing teaching plans and offering professional support to other volunteers • Running online conversational classes • Teaching English as an additional language to the beginner-level immigrant children (ages 10-11) • Preparing teaching plans and offering professional support to other volunteers • Running online conversational classes

Customer Service Representative

• Jan 2019 - Jan 2021

• Managing large amounts of incoming calls from English-speaking regions • Determining the cause of the problem and resolving product or service-related issues in a successful, interculturally sensitive way • Managing large amounts of incoming calls from English-speaking regions • Determining the cause of the problem and resolving product or service-related issues in a successful, interculturally sensitive way

Teacher Trainer

• Sep 2017 - Sep 2018

• Ensuring the high quality of teaching at Early Stage Poznan by evaluating classesand supporting teachers in planning lessons and classroom management• Conducting teaching workshops according to the school method (natural approach, direct method, drama, TPR, teaching though play)• Delivering teaching workshops according to the school method• Conducting placement tests for children and explaining the school method to their parents

English Teacher

• Mar 2013 - Jun 2018

• Teaching English to primary and secondary school students (aged 6-15) according to the school method based on the natural approach, drama and TPR• Marking students’ work, giving constructive feedback and administrating examinations• Putting on theatre plays and organising students’ works exhibitions• Preparing students for external examinations such as KET and PET• Keeping class records and updating parents about students’ progress in reports• Teaching at language summer camps and organising leisure-time activities after classes Show less

English Translator

• Jul 2018 - Aug 2018

• Translating product descriptions for a designer furniture company • Translating product descriptions for a designer furniture company

English Teacher / Form Teacher

• Jan 2015 - Jun 2016

• Designing entertaining lessons according to students’ individual needs and to school curriculum • Developing a bond with children by addressing their educational and emotional needs • Managing common space and putting up displays in the classroom • Organising school trips and extra-curriculum activities • Participating in Erasmus+ eTwinning projects online • Liasing with other professionals such as educational psychologists • Designing entertaining lessons according to students’ individual needs and to school curriculum • Developing a bond with children by addressing their educational and emotional needs • Managing common space and putting up displays in the classroom • Organising school trips and extra-curriculum activities • Participating in Erasmus+ eTwinning projects online • Liasing with other professionals such as educational psychologists

English Teacher

• Apr 2013 - Dec 2014

• Teaching teenagers and adults both conversational English needed at work abroad as well as helping prepare for e.g. GCSE or Cambridge exams • Using modern technology and new online sources in teaching • Teaching teenagers and adults both conversational English needed at work abroad as well as helping prepare for e.g. GCSE or Cambridge exams • Using modern technology and new online sources in teaching

Language Teaching Coordinator

• Oct 2011 - Feb 2012

• Teaching English to adults and teenagers preparing to study in the UK or the USA• Ensuring the quality of language teaching in the institute by organising workshops and consultations with less experienced teachers• Recruiting new teachers

English Teacher

• May 2011 - Oct 2011

• Teaching English to kindergarten and primary school children in various language institutesand public schools• Working in diverse conditions enabling the teacher to use new technologies and managing without basic teaching tools

English Teacher Trainee

• Oct 2008 - Jun 2010

• 60 hours of lesson observations and drawing from the experience of mentoring teachers and other educational specialists • 60 hours of planning, preparing, and delivering lessons • Developing detailed lesson plans • 60 hours of lesson observations and drawing from the experience of mentoring teachers and other educational specialists • 60 hours of planning, preparing, and delivering lessons • Developing detailed lesson plans