Coordinator, Education

• Jul 2022 - Present

Educational Programs Assistant

• May 2018 - Jul 2022

Standards Specialist

• Oct 2008 - Jun 2017

• Consistently met deadlines in a deadline-intensive environment. Ensured the accuracy of all projects• Answered telephones and responded to member inquiries on a daily basis. Handled sensitive, confidential matters, and resolved customer and member complaints• Handled the administration of the U.S. Technical Advisory Group and submitted U.S. votes on international documents• Generated and maintained ballots, and distributed national (ANSI) and international (ISO) documents to voting members• Worked closely with members and volunteers on the development of national and international standards• Produced financial reports utilizing QuickBooks• Processed office purchases and membership payments• Maintained sales and royalty records, and prepared quarterly royalty reports• Issued annual member invoices and membership quotes for government contracts• Assisted with creating meeting documents and promotional materials• Updated information on departmental website and maintained standards catalogs. Show less

Administrative Assistant

• Jul 2001 - Oct 2008

Assisted Standards Manager with all aspects of administrative support:- generating reports, documents and correspondence- organizing and maintaining files- answering telephones and screening telephone calls- processing and handling mail- maintaining the online store- tracking expenses, generating financial reports, issuing invoices, processing membership payments and fulfilling hard copy orders- preparing meeting documents and shipping them to meeting venues- generating ballots, recording votes and member responses on ballots, proofreading documents - monitoring main email box and responding to inquiries received from members and customers and ensuring that all were appropriately handled. Show less

Administrative Assistant

• May 2000 - Jun 2001

• Served as a liaison between HR department and carpentry shop employees. Provided carpenters with information regarding company policy and procedures • Prepared timesheets for payroll and verified accuracy of data • Assisted foreman of carpentry shop in various administrative duties including: filing and duplicating documents, answering phones, scheduling appointments, and entering data for job costing reports. • Served as a liaison between HR department and carpentry shop employees. Provided carpenters with information regarding company policy and procedures • Prepared timesheets for payroll and verified accuracy of data • Assisted foreman of carpentry shop in various administrative duties including: filing and duplicating documents, answering phones, scheduling appointments, and entering data for job costing reports.

Advertising Manager

• Sep 1991 - Mar 1994

• Evaluated employees, recommended promotions and salary increases • Handled incoming display and classified advertisements • Made reservations and sent materials for national and local sections of the newspaper • Discussed the outline and ad placement with journalists and graphic artists • Discussed and approved final content of the advertisements with clients and graphic artists. • Evaluated employees, recommended promotions and salary increases • Handled incoming display and classified advertisements • Made reservations and sent materials for national and local sections of the newspaper • Discussed the outline and ad placement with journalists and graphic artists • Discussed and approved final content of the advertisements with clients and graphic artists.