Experience

Dellner Glass Solutions

• Glass Product Manufacturing
• 1 - 100 Employee

• Sales Manager | Museum Showcase Division

  • Jun 2023 - Present



Fibula Museum Showcase

• Türkiye
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Business Development Manager

  • Jan 2020 - Jan 2023

  • Creating development plans and forecasting sales targets and growth projections • Identifying market opportunities through meetings, networking and other channels • Meeting existing and potential clients and building positive relationships • Coordinate internal resources and third parties/vendors for the flawless execution of projects • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility • Manage the relationship with the client and all stakeholders • Preparing financial projections and sales targets • Attending events such as exhibitions and conferences • Preparing sales presentations and participating in sales meetings Show less



International Museum Construction Congress

• IMCC Committee Member

  • Jan 2022 - Dec 2022



Power Ambalaj

• Istanbul, Turkey

• Sales & Marketing Manager

  • Oct 2018 - Dec 2019

  • Acquired new customers through rigorous prospecting cycle to achieve profitable revenue • Manage the implementation of new customers through working closely with key internal stakeholders • Maintain the new customers by adopting a defined Key Account Management model • Generating business by leveraging existing relationships, prospecting, conducting market analysis • Implementation of territory growth strategies • Sales forecast and review of available pipeline • Responsible for leading customer acceptance of new product designs • Identifying and developing sustainable relationship with key accounts at both strategic and tactical level Show less



CESUR AMBALAJ A.Ş

• Türkiye
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Sales & Business Development

  • Feb 2016 - Oct 2018

  • Responsible for working closely with the accounts team to ensure a positive customer experience & a maximization of revenue • In charge of increasing & maintaining customer satisfaction & ensuring that the individual needs of the customer are met. • Maximizing sales performance through delivering an exceptional customer experience and by taking customer feedback • Maintain the new customers by adopting a defined Key Account Management model • Managing entire sales process - identifying client solutions, negotiating and closing. Show less



Fibula Museum Showcase

• Türkiye
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Business Development Manager

  • Mar 2015 - Mar 2017



Cesur Packaging (UK) Limited

• United Kingdom
• Packaging & Containers
• 1 - 100 Employee

• Business Development Manager

  • Jan 2015 - Jan 2016

  • Develop a growth strategy focused both on financial gain and customer satisfaction • Conduct research to identify new markets and customer needs and arrange business meetings with prospective clients • Promote the company's products/services addressing or predicting clients' objectives • Prepare sales contracts ensuring adherence to law-established rules and guidelines • Provide trustworthy feedback and after-sales support • Build long-term relationships with new and existing customers • Develop entry level staff into valuable salespeople • Track and record activity on accounts and help to close deals to meet these targets • Plan approaches and pitches • Work with team to develop proposals that speaks to the client's needs, concerns, and objectives. Show less



Greif

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Sales & Demand Planing Manager

  • Jun 2013 - Sep 2014

  o Coordinating the sales operations of the global FPS office’s for Morocco factoryo Coordinating the production planning of the orders according to the customer requirements and making sales forecasts based on some seasonal and varying needs of the customers o Evaluating the customer claims and taking an active role in resolving these in coordination with the Quality Control teamo Participating strategic team meetings regarding sales, competition and field operationso Leading customer audits and visits in the company’s different production facilitieso Hiring and training local resources o Working with Commercial Excellence, deal support teams and with commercial offices to proactively provide information on technical capabilities and costso Collaborating with internal planning and production teams to ensure highest customer service and quality levels are achieved – OTIF, Quality, Samples, o Implementing necessary IT systems and processes to support the above o Proactively engaging with the commercial offices (both 1 Loop and 4 Loop teams) to understand their order forecasts and internally coordinating with Morocco team to ensure capacities and capabilitieso Collaborating with various fabric and component suppliers like KSA, Turkey to ensure supply chain is set up to manage correct sub component and fabric inventories Show less

• Business Analyst, Commercial Excellence Department

  • Apr 2011 - Jul 2013

  o Support commercial organization with large tenders to ensure objective decision making that is in line with overall business strategyo Re-designing deal support process in order to handle increase in deals coming to team plus implementing assisting tools (e.g. deal calendar, tracker & competitive intelligence database etc.)o Help with implementation of the Key Account Plan 2.0 which includes structuring the process and implementing the Account Analysis tools

• Key Account Manager

  • Apr 2010 - Apr 2011

  Managing International AccountsResponsible for France, Nordic and Benelux area including Sweden, Denmark, Belgium, Norway, HollandResponsible for effective written/verbal communication with customers.Handling varied customer transactions regarding order entry, order status (promise and shipping dates) inquiries, backorder information, proofs of delivery.Managing communications and among all departments to fulfill any customer enquiry.Dealing with internal & external customers’ resourcing and development activities.Analyzing and recommending alternative solutions to meet customer needs.Acts as business partner to support growth and participates on cross functional projects.Manage customer's accounts/payments.Offering prices at international tenders. Managing sampling and production processes Monitoring logistic processes. Dealing with customer complaints and providing corrective and preventive actions Following up the budget realization of sales offices in France, Benelux and Nordic Areas.Organizing customer audits and reporting the results to the managers Attending trade fairsResponsible for handling new product projects in cooperation with the R&D department. Show less



Unsa Ambalaj

• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jan 2008 - Apr 2010

  Managing International Accounts Responsible for France, Nordic and Benelux area including Sweden, Denmark, Belgium, Norway, Holland Responsible for effective written/verbal communication with customers. Handling varied customer transactions regarding order entry, order status (promise and shipping dates) inquiries, backorder information, proofs of delivery. Managing communications and among all departments to fulfill any customer enquiry. Dealing with internal & external customers’ resourcing and development activities. Analyzing and recommending alternative solutions to meet customer needs. Acts as business partner to support growth and participates on cross functional projects. Manage customer's accounts/payments. Offering prices at international tenders. Managing sampling and production processes Monitoring logistic processes. Dealing with customer complaints and providing corrective and preventive actions Following up the budget realization of sales offices in France, Benelux and Nordic Areas. Organizing customer audits and reporting the results to the managers Attending trade fairs Responsible for handling new product projects in cooperation with the R&D department. Show less



Frost & Sullivan

• United States
• Business Consulting and Services
• 700 & Above Employee

• Market Research Specialist

  • Dec 2005 - Aug 2007

  Monitoring and analyzing emerging trends, technologies, market behaviour Conducting primary and secondary research, developing bespoke reports and growth strategy development and recommendation, market and technology opportunity analysis and recommendation Monitoring and analyzing emerging trends, technologies, market behaviour Conducting primary and secondary research, developing bespoke reports and growth strategy development and recommendation, market and technology opportunity analysis and recommendation



Sabanci Holding

• Türkiye
• Investment Management
• 700 & Above Employee

• Purchasing Specialist

  • Sep 2004 - Nov 2005

  Responsible for the purchasing of the textile materials such as fibre, yarn etc. •Importing from Far East (mainly China) to Turkey and Europe •Dealing with vendors (existing 20 suppliers) •Raising L/C's •Making sure that all materials are shipped on time and in accordance with the conditions of the contracts •Arranging all shipments with the transport agencies Responsible for the purchasing of the textile materials such as fibre, yarn etc. •Importing from Far East (mainly China) to Turkey and Europe •Dealing with vendors (existing 20 suppliers) •Raising L/C's •Making sure that all materials are shipped on time and in accordance with the conditions of the contracts •Arranging all shipments with the transport agencies