Experience

自由

• 1 - 100 Employee

• Freelance

  • Aug 2018 - Present

  Freelancer for online retail consultant Freelancer for online retail consultant



Mega ICBC

• Banking
• 1 - 100 Employee

• Librarian

  • May 2014 - Jul 2017

  Mega Bank Database Library•Processed average of material orders and requests per month, maintaining accuracy and consistency.•Guided reader and other researchers who were seeking information by directing them to specific library databases, unique collections, and other reference materials.•Organized monthly newsletter to provide reader new library events•Assisted to provide customer with effective material and databases and data to complete professional reports and assessments of banks•Directed catalog, media and instructional services in the library.•Developed and enforced circulation policies and procedures. Show less

• Project Manager

  • Jun 2003 - Aug 2014

  Trust & Custody Department•Guided administrative and professional staff through custodian software problems.•Follow customer's instruction to arrange settlement of any purchases and sales and deliveries in/out of such securities and currency.•Maintain currency/cash bank accounts, effect deposits and withdrawals, manage other cash transactions and Foreign exchange transactions.•Attended conferences and subscribed to trade publications to maintain current financial knowledge of field. Show less

• Customer relationship coordinator

  • Aug 1998 - May 2003

  Trust & Custody Department•Automated office operations to manage client correspondence, record tracking and data communications.•Solved customer problem by knowledge of corporate trust and investment instruments.•Implemented specified customer relation projects and efficiently carried out effective problem-solving solutions.•Improved productivity initiatives, managed office support tasks and coordinated itinerary and scheduled appointments.