Experience

KRASSKY

• Latvia
• Retail
• 1 - 100 Employee

• ERP Project Manager

  • Jul 2023 - Present

  Riga, Latvia



BuildUX

• Freelance Product Owner | UX consulting | Digital product design & building

  • Jan 2020 - Nov 2023

  Riga - help new startup companies to build new product, including digital onboarding/web page, CRM system/backoffice system; - set up requirements to reach product targets, goals; - acknowledge and investigate all the connected areas which are essential before product building (e.g. marketing, UX, legal, customer care, finance, analytics, etc.); - organize UX activities needed to reach product idea and goals (qualitative and quantitative user research, interviews, moderated usability… Show more - help new startup companies to build new product, including digital onboarding/web page, CRM system/backoffice system; - set up requirements to reach product targets, goals; - acknowledge and investigate all the connected areas which are essential before product building (e.g. marketing, UX, legal, customer care, finance, analytics, etc.); - organize UX activities needed to reach product idea and goals (qualitative and quantitative user research, interviews, moderated usability testing, analytics , etc.); - help to understand development scope and needed resources; - help to find development resources; - split requirements into development tasks; - help to prioritize and find the best value tasks for implementation to reach MVP delivery; - process maps, user journeys and digital screen drawing; - development organizing and overlooking all development lifecycle; - UAT; - finding 3rd suppliers if needed; - moderation the communication between 3rd suppliers and development teams while integration with 3rd party tools; - helping to build IT team structure if needed; - consulting about any other IT development related tasks; - help to find suitable product infrastructure solutions; Show less



Jets & Helicopters

• United Kingdom
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Product Development

  • Jan 2023 - Jun 2023

  Riga, Latvia



Zenoo

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Product Manager

  • Apr 2019 - Jan 2020

  - Planning and building digital onboarding process for partner banking/finance institutions; - Process map and user journey drawing; - Analysis, task preparation within project management tools (Asana, Jira, Trello, etc.) for remote development teams; - Organizing and overlooking product lifecycle (analysis, development, testing); - Writing technical documentation; - User Acceptance testing; - Presenting all new deliveries to partners; - Helping team to hire new team… Show more - Planning and building digital onboarding process for partner banking/finance institutions; - Process map and user journey drawing; - Analysis, task preparation within project management tools (Asana, Jira, Trello, etc.) for remote development teams; - Organizing and overlooking product lifecycle (analysis, development, testing); - Writing technical documentation; - User Acceptance testing; - Presenting all new deliveries to partners; - Helping team to hire new team members and moderate interviews; Show less



Alfa Finance

• IT Product Manager/UX

  • Jun 2016 - Dec 2018

  Riga - Planning and design the architecture of new software systems according to stakeholder requirements; - Planning the UX acitivities for new and existing projects/systems; - Coordination of all software developement acitivities between group and IT suppliers; - Coomunication with all 3rd party suppliers/services; - Support all stakeholders/team on IT related questions; - Searching for new partners and solutions in order to improve existing systems; - UAT for all the new… Show more - Planning and design the architecture of new software systems according to stakeholder requirements; - Planning the UX acitivities for new and existing projects/systems; - Coordination of all software developement acitivities between group and IT suppliers; - Coomunication with all 3rd party suppliers/services; - Support all stakeholders/team on IT related questions; - Searching for new partners and solutions in order to improve existing systems; - UAT for all the new software deliveries; - Supporting of IT Infrastrucutre Team and Help Desk; Show less



4finance

• Latvia
• Financial Services
• 200 - 300 Employee

• UX Lead

  • Oct 2015 - May 2016

  Riga ▪ Lead daily UX team activities and plan workload for each member; ▪ Keep all backlog items and prioritize tasks for development; ▪ Gather and analyze all business requirements connected to the UX team projects; ▪ Work with Web analytic, metrics and KPI's, plan all necessary development to support event tracking on Web; ▪ Work with different Web analytic and UX tools; ▪ Collaborate with different business people and organization departments in order to update them about… Show more ▪ Lead daily UX team activities and plan workload for each member; ▪ Keep all backlog items and prioritize tasks for development; ▪ Gather and analyze all business requirements connected to the UX team projects; ▪ Work with Web analytic, metrics and KPI's, plan all necessary development to support event tracking on Web; ▪ Work with different Web analytic and UX tools; ▪ Collaborate with different business people and organization departments in order to update them about team activities; ▪ Report business about progress and estimate delivery dates; ▪ Present to business project results/tasks result by showing demos; ▪ Organize workshops/lean canvas sessions for new projects; ▪ Hire new team members; ▪ Support all team members in any kind of daily tasks and issues; ▪ Find suppliers for qualitative and quantitative user testing, work with them; ▪ Plan and create AB Tests for products;

• IT Product Owner

  • Mar 2014 - Sep 2015

  • Lead daily development activities, prioritize and optimize the value delivery. • Collaborate with Program, Portfolio and Business management. • Lead and Manage Projects according to Agile Values. • Act as the line manager for the Scrum Team. • Ensure that the backlog is prioritized and up to date. • Provide work estimates, schedules and report progress. • Working with closely with different business units. • Risk Management • Experience of working with Agile project… Show more • Lead daily development activities, prioritize and optimize the value delivery. • Collaborate with Program, Portfolio and Business management. • Lead and Manage Projects according to Agile Values. • Act as the line manager for the Scrum Team. • Ensure that the backlog is prioritized and up to date. • Provide work estimates, schedules and report progress. • Working with closely with different business units. • Risk Management • Experience of working with Agile project managements tools.

• QA Engineer

  • Apr 2012 - Feb 2014

  Riga • Working in the QA/Agile Project team, to carry out analysis, design and creation of tests; • Planning and executing work that includes interdependant tasks for the Projects; • Assessing product usability and reliability and providing feedback and recommendations for improvements; • Develop, execute and maitain automated tests; • Assist in evaluating existing and new products and define their testing automation requirements; • Coolaborate with… Show more • Working in the QA/Agile Project team, to carry out analysis, design and creation of tests; • Planning and executing work that includes interdependant tasks for the Projects; • Assessing product usability and reliability and providing feedback and recommendations for improvements; • Develop, execute and maitain automated tests; • Assist in evaluating existing and new products and define their testing automation requirements; • Coolaborate with project management and engineering teams to develop a comprehensive set of automated tests;

• Project assistant

  • Aug 2011 - Apr 2012

  • New marketing projects realization and advertising • Presentations and reports preparation of implemented projects • Assistance to Office Manager and Managing Director • Working with existing suppliers and partners • Searching for new suppliers and partners • Working with invoices and administrative documentation • Organization of Latvian and foreign business meetings



AS Online Finance Group

• Financial Services

• Customer service specialist

  • Jan 2011 - Aug 2011

  • Daily work with the customers • Work with different banks, systems and data processing • Customer consulting regarding 4finance ltd. service and terms upon customer request • New customers attraction