Senior Account Executive

• Dec 2022 - Present

Sales and Marketing Administrator

• Apr 2021 - Dec 2022

- Designing and producing CRM and external supplier campaigns, including analytics to further inform following steps - Managing websites ensuring content is regularly refreshed and tone of voice is on brand, - Processing of new reservations as well as supporting the Legal Executive with progression-related enquiries - Supporting the marketing manager to deliver best in class content on the regional web pages, ensuring strong imagery and engaging content is used - Supporting the implementation of the three month rolling divisional marketing plan ensuring that all plans are maintained and kept up to date - Utilising group systems to book media and support in creating on and offline collateral according to group templates, including briefing, quotations, booking, and approvals - Developing and maintaining workflow links and relationships with key internal and external stakeholders to ensure that marketing plan is executed to time, including collateral and media - Supporting the Sales Director in evaluating sales information, including with regular reports, campaign and sales analytics, KPI trackers and more - Collating competitor information from the sales team to inform campaigns and market trends and preparing reports by collecting, analyzing, and summarizing data - Sharing with the wider region existing and upcoming campaign planning, marketing materials and organisational updates - Creating and maintaining sales support materials, ensuring all resources are current and accurate, and creating new materials as needed, using Cheetah, Photoshop and InDesign - Logging and analysing media and creative costings, maintained on rolling divisional marketing plan - Attending site launch events and site visits when required to support performance - Managing new reservations, ensuring information correct and directed to relevant stakeholders - Regional AML management, training colleagues and ensuring rigorous adherence with focus on ensuring 100% compliance Show less

New Business Executive

• May 2020 - Mar 2021

- Qualified leads subject to department and wider business criteria for Fulfilment Consultants - Handled all new business enquiries from prospects via web form, telephone and email - Created reports using Salesforce to track lead trends to present to colleagues throughout the business Liaised with marketing and inbound sales departments regarding the quality of leads to improve MQL-SQL conversion rates - Managed a project improving the real-life and virtual “Exit through the Gift Shop” experience for prospects Show less

Sales Administrator

• Jul 2019 - Apr 2020

• Process reservations and supporting onsite Sales Team in exchanges and completions, coordinating all necessary paperwork • Process contracts, transfers and leases, ensuring that they are checked and signed in a timely manner • Generate general letters/memos, e.g. reservation confirmation letters, revised deadline letters, completion confirmation letters • Liaise with Brokers, Solicitors and the onsite Sales Team to check that mortgage and legal processes are proceeding at the correct pace • Order and distribute necessities for the onsite Sales Team in preparation for monthly completions e.g. sandwich orders, prosecco boxes and chocolate hampers • Assist with the processing of client extras and producing monthly reports • Perform general office administration tasks as and when required to meet the needs of the department - e.g. faxing, filing, photocopying, fielding telephone calls Achievements: - Trained a fellow colleague in the same role for a different region less than a week into the role Show less

Management Trainee

• Aug 2018 - May 2019

o Developed plans to successfully achieve target on insurance reservation fulfilment and minimising fuel spend per car on a monthly basis o Produced reports regarding customer service and fleet administration, as well as sourcing an above-average amount of potential corporate accounts • Direct and frequent contributor to goal accomplishment in the monthly area competition (“Champs”) at Enterprise Rent-A-Car, acknowledged repeatedly in monthly reviews • Expenses management relating to managing fuel consumption, notably achieving a fuel spend £0pc in March 2019 • Implemented a plan to fulfil the targeted number of insurance reservations per month, achieving target 75% of the time Show less

Welfare Assistant

• Jun 2018 - Aug 2018

- Later transfer to the management team for the summer, specifically managing student welfare and wellbring - Duties included co-ordinating student and group leader queries and requests - Campus co-ordination and attendance checks - Later transfer to the management team for the summer, specifically managing student welfare and wellbring - Duties included co-ordinating student and group leader queries and requests - Campus co-ordination and attendance checks

Activity Leader

• Mar 2018 - Apr 2018

- Pastoral care and activity leader for a group of international students engaging in a business course with English as a foreign language - Excursion management for a group of international students with trips to both London and Cambridge - Project planning with the management team, planning activities, events and airport transfers - Pastoral care and activity leader for a group of international students engaging in a business course with English as a foreign language - Excursion management for a group of international students with trips to both London and Cambridge - Project planning with the management team, planning activities, events and airport transfers

Travel Money Advisor

• Jul 2016 - Mar 2018

Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport. Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport.

Open Day Attendee

• Oct 2017 - Oct 2017

Participated in talks regarding capital markets and other common areas of law, case studies, and the work of international firms as a whole. Participated in talks regarding capital markets and other common areas of law, case studies, and the work of international firms as a whole.

Quidditch and Harry Potter Society - Secretary

• May 2015 - Apr 2016

Minutes taking of meetings Society's social media for Facebook, Twitter, Instagram, TumblrVice-President role

University of Nottingham's Pole Dance Society - Publicity Secretary

• Apr 2015 - Apr 2016

Design, production and distribution of promotion materialsMaintenance of society's social media Design of the Pole Dance Fresher's stall

Travel Money Advisor

• Apr 2015 - Apr 2016

Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport. Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport.

Youtube Presenter

• Sep 2014 - Jul 2015

Drafting, presenting and uploading videos for editing by the video editors, promoting Her Campus Nottingham Media on my personal social media, occasional reviewing of productions on campus on behalf of Her Campus Nottingham. Drafting, presenting and uploading videos for editing by the video editors, promoting Her Campus Nottingham Media on my personal social media, occasional reviewing of productions on campus on behalf of Her Campus Nottingham.

Travel Money Advisor

• Oct 2014 - Apr 2015

Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport. Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport.

Sales Advisor

• Oct 2013 - Jan 2014

Customer Service; building and maintaining customer relationships, identifying business growth opportunities. Click and Collect: processing and realising customer online orders, assisting with customers any queries, maintenance of the backroom for maximum efficiency. Customer Service; building and maintaining customer relationships, identifying business growth opportunities. Click and Collect: processing and realising customer online orders, assisting with customers any queries, maintenance of the backroom for maximum efficiency.

Sales Advisor

• Jun 2013 - Sep 2013

Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport. Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange. Compliance; ensure full compliance with all business and legal regulatory requirements. Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport.

General Assistant

• Oct 2012 - Feb 2013

Customer service, floor and stockroom maintenance, customer queries and complaints Customer service, floor and stockroom maintenance, customer queries and complaints