Experience

LTT - RTO 51621 and LTTV - RTO 22545

• Australia
• Higher Education
• 1 - 100 Employee

• Trainer & Assesor

  • Nov 2020 - Present



Eastern Health

• Box Hill South, Victoria, Australia

• Pathology Collection Service Manager

  • Apr 2017 - Aug 2020

  • Managed day-to-day operations and financial administration of pathology collection service • Managed and trained a team of Phlebotomists to collect samples and specimens for laboratory diagnostic tests • Coordinated services across outpatient and inpatient care for all of Eastern Health • Adhered to best practice and quality standards and sought opportunities to implement improvements • Ensured clinical services delivered were of a high standard, efficient and cost-effective • Liaised with Program Director to develop short- and long-term strategies to optimise department processes • Devised, reviewed and implemented policies and procedures • Completed administrative tasks including rostering and managing staff leave calendars • Conducted HR duties such as staff recruitment, induction and training, performance review and management • Fostered a positive team culture through effective leadership and promotion of Eastern Health values • Participated in NATA, NPACC and other external and internal audits and review processes • Monitored compliance with NATA accreditation requirements • Prepared financial/budget reports • Identified and implemented cost-saving efficiencies • Participated in leadership and departmental meetings Show less



Southern Cross Education Institute

• Australia
• Education
• 1 - 100 Employee

• Clinical Placement Coordinator

  • Feb 2017 - Apr 2017

  • Secured and coordinated placements for nursing & pathology students to complete their certifications • Engaged effectively with industry stakeholders to identify placement opportunities • Worked collaboratively with colleagues to ensure student’s placements were undertaken successfully • Followed up with providers to develop long-term relationships to support student placements in future years • Secured and coordinated placements for nursing & pathology students to complete their certifications • Engaged effectively with industry stakeholders to identify placement opportunities • Worked collaboratively with colleagues to ensure student’s placements were undertaken successfully • Followed up with providers to develop long-term relationships to support student placements in future years



Chisholm Institute

• Australia
• Education Administration Programs
• 700 & Above Employee

• Trainer/ Assessor/ Pathology Course Coordinator

  • Oct 2011 - Dec 2016

  • Designed and delivered engaging educational content to students across a range of health-related subjects • Taught pathology collection, including but not limited to WHS, infection control, first aid, working with diverse people • Evaluated student assessment based on structured criteria • Delivered content on- and off-campus, and to private organisations • Utilised Moodle learning platform for online/blended delivery • Coordinated clinical placements for students to gain industry experience • Mentored students whilst on clinical placements • Conducted enrolment sessions and interviewed potential students • Reviewed and updated curriculum frequently to ensure best practice principles maintained • Led, mentored and coached a team of pathology trainers • Coordinated timetables and groups for six classes per year • Adhered to organisational policies and procedures • Attended in-house and industry meetings and consultations • Maintained the storage of student works and records and performed other administrative duties as required Show less



Care Training Australia

• Carnegie, Victoria, Australia

• Vocational Educator

  • Sep 2010 - Oct 2011

  • Designed and delivered educational content to students • Taught pathology, client service and first aid subjects • Lectured to a class of up to 30 students • Communicated effectively to engage students and enhance learning outcomes • Adhered to organisational policies and procedures • Collaborated effectively with colleagues to support students • Designed and delivered educational content to students • Taught pathology, client service and first aid subjects • Lectured to a class of up to 30 students • Communicated effectively to engage students and enhance learning outcomes • Adhered to organisational policies and procedures • Collaborated effectively with colleagues to support students



Healthscope Pathology

• Clayton, Victoria, Australia

• State Enrolled Nurse/ Pathology Collector Area Supervisor

  • Jun 2000 - Oct 2011

  • Conducted sample collection including registering of patient information and tests into system • Highly skilled and experienced in all aspects of pathology operations and collection (venepuncture, vacutainer, needle/syringe, butterfly, heel/finger puncture, ABGs, venesection/autologous, NPA, paediatric/difficult collection, ECGs, cardiac event/24hr ambulatory/BP monitors, H. Pylori breath tests, swabs, home visits) • Managed daily operations of 26 collection centres, 6 mobile units, 4 hospitals and a team of 80 staff • Planned and managed rosters for all branches, units and hospitals, including on-call roster • Coordinated replacement staff to cover periods of annual or personal leave • Maintained staff records in line with organisational policies • Processed, authorised and entered timesheets into computerised payroll system (Etivity) • Managed staff health screening records • Attended management meetings and reported directly to the Patient Centre Manager • Completed HR tasks including recruitment, onboarding, training and staff performance management • Planned and conducted regular skills assessments to maintain staff competencies • Addressed customer complaints and identified solutions • Adhered to WHS and risk management policies and other standards (NATA, NPACC, ISO9000, LLOYDS) • Achieved KPI’s, maintaining accurate statistical and reporting records Show less