Experience

NICEPAY Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee
• Head of Merchant Acquisition and Merchant Support

  • 2019 - Present


DOKU, PT NUSA SATU INTI ARTHA

• Indonesia
• Financial Services
• 300 - 400 Employee

• • Feb 2016 - May 2019

  - Maintain and develop good relationship with DOKU merchants- Upselling DOKU product- Campaign promo with DOKU merchants to get new customers, increase traffic and revenue- Collating data of DOKU Wallet merchants and compailing report to management- Administrative

• • Jun 2012 - Feb 2016

  - Grab new merchants for DOKU Wallet- Handling complains from DOKU Wallet customers- Maintain and develop good relationship with DOKU Wallet merchants- Campaign promo with DOKU Wallet merchants to get new customers, increase traffic and revenue- Socialized DOKU Wallet to merchants- Involved in DOKU Wallet events - Collating data of merchants and compailing report to management- Give training to Alfamart cashiers about DOKU Wallet product- Administrative.


PT. Informasi Teknologi Indonesia (Jatis Mobile)
• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee
• Business Unit Head

  • 2009 - 2012

GE Capital
• United States
• Financial Services
• 700 & Above Employee
• Merchant Relation Officer

  • 2007 - 2009

Standard Chartered Bank
• Singapore
• Financial Services
• 100 - 200 Employee
• Recruitment and Training

  • 2004 - 2007


PT. Inixindo

• Indonesia
• Professional Training and Coaching
• 1 - 100 Employee

• Customer Service

  • 2003 - 2004

  - New acquisition customers - Handling complain customer - Maintain a good relationship with customer - Administrative - New acquisition customers - Handling complain customer - Maintain a good relationship with customer - Administrative