Lead Technical Specialist

• Jul 2018 - Present

Responsibilities: Solution designs creation and implementation. Project coordination.Technical leadership and engineering skills development.• Providing 3rd level support for whole customer's Storage and Backup areas.• Writing operational procedure and design documentation.• Design implementation, hardware lifecycle and upgrade projects lead. For whole period also own a Task Coordinator team role, Managing workload, tasks assignation.• Establishing new team procedures and SIP tasks.• Driving service Standardization activities for Storage and Backup scopes.- Sales support assistance, developing of new services.- Driving customers cloud journey and infrastructure automation activities.- Writing technical documentation HLD/LLD, proposals, SOWs and other- Leading the team of engineers to achieve high RPO\RTO and SLAs Achievements:Developed skills in new cloud field and completed few projects:• Built small VPCs in AWS • Created a one-touch ready Commvault ready backup infrastructure for POC template using Terraform• GitLab to store and execute all on-prem automation scripts• Successfully completed multiple large infrastructure migrations and upgrade projects for both Storage and Backup solutions.• Created own OLAP solution to gather various statistics on storage and backup performance using PostgreSQL and Python for reporting and alerting purposes Environment:• Storage and Backup systems scope: EMC Symmetrix, Celerra, Centerra, ISILON, VNX\VNXe, VPLEX, IBM XIV Storwize, Brocade\Cisco\McData switches; Fujitsu Eternus CS800, Symantec NetBackup, EMC NetWorker, Commvault, Quantum VTL and TL• Cloud scope: AWS• Automation scope: GitLab Python, Bash, Terraform Show less

Senior Technical Specialist

• Oct 2014 - Present

Technical Services Specialist

• Oct 2012 - Present