Experience

Morris & Chapman Belgium

• Belgium
• Technology, Information and Internet
• 1 - 100 Employee

• Quality Assurance Quality Control Engineer

  • Aug 2012 - Present

  - User testing of the websites at demo or BETA testing stage - Quality check of reports and other material (check if all text has been integrated, if all data in graphs is correct, if tables have been properly set)- Report back to the development or design team on any possible errors / bugs- Prepare performance reports on web sites for internal staff and end clients- Check and report on SEO ranking- Prepare CMS/ WordPress How-to- Use tutorials for end clients- Content migration and website stylizing- Test MS Office templates- Supervising the team of multimedia and web developers and reporting to other managers in charge- Involved in the recruitment process- leading interviews and hiring new employees



Andromeda POS

• United Kingdom
• Software Development
• 100 - 200 Employee

• Help Desk Specialist

  • Mar 2011 - Jul 2012

  - Customer support over the phone, e-mails, corresponding with internal and third party companies(international)- Network and SW maintenance- Preparing daily reports for end clients and third party companies- Providing training to clients as well as to new employees- Back Up of Team Leader - Customer support over the phone, e-mails, corresponding with internal and third party companies(international)- Network and SW maintenance- Preparing daily reports for end clients and third party companies- Providing training to clients as well as to new employees- Back Up of Team Leader