Experience

Yael Acceptic

• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager / Account Manager

  • Aug 2019 - Present

• Head of Account Management

  • Aug 2018 - Present

  • resourceful and creative to identify potential leads and establish new business opportunities;• trustworthy and honest when working with customers to build brand awareness and establish product loyalty;• timely, organized, and able to multitask to ensure all customers’ needs are met in a satisfactory way without compromising organizational efficiency;• resilient and flexible to ensure successful outcomes even when situations don’t go according to plan;• contract negotiations, preparing respective contract documents and closing agreements to maximize profits;• ability to prioritize among competing tasks;• strong sense of responsibility, respect timelines and schedules;• independent and highly self driven personality with no 9 to 5 attitude;• ability to communicate with and convince C-level executives;• critical thinking and problem solving skills.

• Account Manager

  • May 2016 - Jul 2018

  • being the primary point of contact and building long-term favorable relationships with existing customers;• develop a trusted advisor relationship with key accounts, customer stakeholders;• day-by-day proactive communication with the existing customers, aimed at efficient and long-term collaboration and extension the teams on Acceptic end;• regulating any composition changes of the teams which are assigned to existing customers via expanding or replacing team members with appropriate specialists (identifying customers’ expectations, communicating them to recruitment department, arranging interviews with existing customers and potential candidates, closing agreements related to candidates approved through negotiating the terms and preparing respective contract documents);• leverage existing contacts to expand or develop business with potential new customers;• serve as a client representative to other departments, collaborating with project managers, administrative department, marketing and accounting for making the workflow most efficient;• assisting with challenging client requests or issue escalations as needed;• control of fulfilment the contract obligations such as payments and others;• invoicing and monitoring the compliance with the payment terms;• business trips to Israel and the USA for the purpose of arranging negotiations with the C-level representatives of the existing and potential customers;• contract negotiations, preparing respective contract documents and closing agreements to maximize profits;• organizing business trips for the developers to a Customer’s office, as well for the Customers to Acceptic office;• escorting the potential and existing customers in Ukraine during their visit, striving to forge strong partnership;• servicing multiple clients concurrently often being the face of the company.



Golden Tile

• Wholesale Building Materials
• 1 - 100 Employee

• Head of Eastern Countries Export Branch

  • Aug 2007 - Feb 2016