Experience

IBS Platformix

• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Jun 2014 - Present

  Работа с крупными заказчиками: Сургунефтегаз, Сбербанк, Банк Открытие, ВГТРК. > Управление проектами от этапа инициации до этапа закрытия в IT сфере - Сбор требований; - Подготовка бюджетной оценки; - Создание ИСР; - Определение рисков; - Оценка необходимых ресурсов (внутренние, подрядчики); - Выбор подрядчика; - Планирование ресурсов; - Руководство командой проекта; - Закупки требуемого оборудования, ПО, лицензий, ZIP; - Контроль выполнения календарного плана реализации проекта, при необходимости, инициация его изменения и/или подписание дополнительных соглашений, при изменении объема работ; - Закрытие договоров; > Сервисное сопровождение Заказчиков (Сургунефтегаз, СБРФ) - Решение проблем Заказчика; - Контроль заявок Заказчика; - Контроль работы сервисных служб вендоров; - Совместная разработка и согласование ППР (Заказчик - Исполнитель);



IBS Group

• Russian Federation
• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Feb 2013 - Present

  Project manager (IaaS OpenStack) ∙ Participation in the project of deployment of cloud infrastructure of IaaS - platform on OpenStack. ∙ Interaction with projectors, customers (USA CloudScaling and Cloud Technology Partners), contract organizations; ∙ Participation in the process of signing contracts; ∙ Preparation, verification of acts of performed works, additional agreements; ∙ Planning and control of project plan; ∙ Preparation of schedules of projects development; ∙ Preparation of project presentations;



IBS DataFort

• Chief of technology support department

  • Oct 2011 - Dec 2012

  ∙ Management and control of work of technological support office (staff - 75 people, maintainance of objects of customers across Moscow and Moscow region); ∙ Control of abidance of SLI and KPI of the contracts with customers; ∙ Monitoring of the processes connected with providing services of territorially distributed technical support for customers; ∙ Interaction with customer representatives concerning provision of services of technical support, improvement of service quality, preparation and reporting coordination on services of technical support of provided services; ∙ Interaction with customer representatives concerning organization and control of work performance of technical support of the companies, carrying out regular evaluation of personnel work; ∙ Coordination of contracts; ∙ Valuation of labor costs based on customers’ requirements; ∙ Accounting of department (Staff list, accounting of working hours (internal reporting)); ∙ Staff recruitment for department based on customers’ requirements;



GALF group of companies

• Head of IT department

  • Apr 2006 - Oct 2011

  ∙ Organization and management of service of technical support (staff - 4 people) territorially distributed company: forming of processes, development of procedures and regulations; ∙ Ensuring uninterrupted support of users workplaces 24х7х365 (> 150 personal computers); ∙ Ensuring operability of office equipment and office equipment; ∙ Planning and coordination of need for additional equipment and accessories; implementation of purchases, management of division budget; ∙ Statement of tasks, appointment of executives and execution control according to demands registered in HelpDesk system (Service Desk); ∙ Processing and statistical analysis of data saved up in DB of HelpDesk system (Service Desk); ∙ Accounting of working hours and administrative management; ∙ Maintenance of signed contracts with suppliers and service organizations (providers Internet, etc.); ∙ Technological examination of signed contracts with contract organizations; ∙ Accounting of equipment and inventory of fixed assets; ∙ Organization of training and professional development of department staff; ∙ Organization and support of operability of systems of control access, control of observance of corporate regulations; ∙ Organization and support of the set level of servers operability (domain controller, file server, e-mail server, Exchange server, servers of business processes SQL, network resources, equipment, applied and system software;



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Industrial Engineer

  • Oct 2005 - Jan 2007

  Industrial Engineer Участие в проекте ECLIPSE (SAP R3). - Стандартизация бизнес-процессов, разработка плана изменений управления предприятия, разработка планов тестирования на сбои, функциональности, подготовка плана документации и плана обучения конечных пользователей. После внедрения: администрирование системы, отслеживание ошибок, обучение конечных пользователей. Industrial Engineer Участие в проекте ECLIPSE (SAP R3). - Стандартизация бизнес-процессов, разработка плана изменений управления предприятия, разработка планов тестирования на сбои, функциональности, подготовка плана документации и плана обучения конечных пользователей. После внедрения: администрирование системы, отслеживание ошибок, обучение конечных пользователей.