Evgeniia Mokhova

Customer Service Executive Logistics at Aramex Netherlands
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Russian Native or bilingual proficiency
  • Dutch Professional working proficiency

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Credentials

  • Dangerous Goods Regulations E-Learning
    International Air Transport Association (IATA)
    Jun, 2015
    - Oct, 2024
  • French Literature, French History
    Collège Universitaire Français, French University College, Saint Petersburg State University
    Jun, 2014
    - Oct, 2024
  • Diplôme Approfondi de Langue Française DALF C1
    SECRETARIAT GENERAL MINISTERE EDUCATION NATIONALE, ENSEIGNEMENT SUPERIEUR, RECHERCHE
    Jun, 2013
    - Oct, 2024

Experience

  • Aramex Netherlands
    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Executive Logistics
      • Jul 2023 - Present
  • Self Employed
    • Real Estate
    • 1 - 100 Employee
    • Translator, Interpreter and Localization specialist at MOKHOVA TRANSLATION
      • Dec 2020 - Apr 2023

      - Clients: LVMH, Burberry, Escada, Omega, DataWords, Editions des Syrtes, Librairie du Globe etc. - Translating websites, applications and marketing content - Copywriting - Proofreading of literary translations - Interpreting at events like LIVRE-PARIS - Clients: LVMH, Burberry, Escada, Omega, DataWords, Editions des Syrtes, Librairie du Globe etc. - Translating websites, applications and marketing content - Copywriting - Proofreading of literary translations - Interpreting at events like LIVRE-PARIS

  • Pictet Group
    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Administrative Assistant
      • Feb 2021 - Mar 2022
  • Marianne International
    • France
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Meetings and Events Coordinator
      • Sep 2018 - Nov 2020

      Events at UNESCO, Paris Motor Show, Rolex Paris Masters, corporate meetings and events, exhibitions. Events at UNESCO, Paris Motor Show, Rolex Paris Masters, corporate meetings and events, exhibitions.

  • SIAL Network
    • France
    • Events Services
    • 1 - 100 Employee
    • Interpreter at the SIAL exhibition in Paris
      • Oct 2018 - Oct 2018
  • KLM Royal Dutch Airlines
    • Netherlands
    • Airlines and Aviation
    • 700 & Above Employee
    • Duty Station Manager Air France - KLM
      • Feb 2013 - Sep 2017

      - Coordination of diverse processes - Stakeholder management and communication - Communication with clients and commercial operations, passenger supervision and sales, ticketing - Flight operations - Safety regulations control - Station bill monitoring - Coordination of diverse processes - Stakeholder management and communication - Communication with clients and commercial operations, passenger supervision and sales, ticketing - Flight operations - Safety regulations control - Station bill monitoring

  • Rossiya Airlines
    • Russian Federation
    • Airlines and Aviation
    • 200 - 300 Employee
    • Sales Internship
      • Sep 2012 - Feb 2013

      - Partnerships with travel agencies, - Communication with corporate clients - Contract negotiations - Partnerships with travel agencies, - Communication with corporate clients - Contract negotiations

  • Park Inn by Radisson
    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Front Desk Receptionist
      • Feb 2010 - Aug 2012

      - Customer service and hospitality - Commercial operations - Audit - Training of new personnel. - Customer service and hospitality - Commercial operations - Audit - Training of new personnel.

Education

  • Sorbonne University
    Master of Arts - MA, Foreign Languages, Literature and Civilisations
    2017 - 2020
  • Saint Petersburg State University of Civil Aviation
    Master of Science - MS, Airline Management, Business Administration
    2008 - 2013
  • Institute of Foreign Languages, Ural State Pedagogical University
    English Language and Literature/Letters
    2007 - 2008
  • High school №41 with an emphasis on English
    High School Diploma, Summa cum laude
    1996 - 2007

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