Experience

Toula Restaurant & Bar @ The Westin Harbour Castle

• Canada
• Food & Beverages
• 1 - 100 Employee

• Bartender

  • Jun 2019 - Present

  To deliver friendly and efficient service; to create a warm and welcoming atmosphere for all our customers and ensure they have a great experience; our bartenders are attentive to our customers’ needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to Bounce standards; at all times bartenders are expected to make our customers feel welcome, important and relaxed. To deliver friendly and efficient service; to create a warm and welcoming atmosphere for all our customers and ensure they have a great experience; our bartenders are attentive to our customers’ needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to Bounce standards; at all times bartenders are expected to make our customers feel welcome, important and relaxed.



Imago

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Supervisor

  • Mar 2018 - 2019

  • Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff. • Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions. • Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift. • Communicate effectively, both verbally and in writing, to provide clear direction to the staff. • Observe performance and encourage improvement where necessary. • Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Show less



Taverna Mercatto

• Canada
• Restaurants
• 1 - 100 Employee

• Hostess

  • 2018 - 2019

  Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.