Application Support Specialist

• Nov 2022 - Present

Computer Aided Design Operator

• Oct 2019 - Nov 2022

In my current position, I leverage CAD software to design and draft building and assembly line layout proposals for an Automotive Part Manufacturer. I have the opportunity to collaborate with the Chief of Production and Manufacturing, plant managers, electrical staff, and architects to gather project requirements and scope. I complete full drawings within project scope and timelines with focus on reducing costs while improving flow, efficiency, and safety. A few of my achievements include: • I spearheaded a project transitioning our assembly lines to a new building, coordinating the move of all machines to the new space, collaborating with the Director of Engineering, Maintenance Manager, Lead Electrician, and architecture and consulting vendors to ensure the layout is efficient, and presenting project status updates to C-level executives. • Performed a time study on our manufacturing processes, identifying areas of improvement and receiving recognition from senior management for my cost saving efforts. • Served as an Internal Auditor, analyzing blueprints and completing walkthroughs to ensure all buildings adhere to Occupational Health & Safety standards. Show less

Support Staff (Busser, Bar back, Dishwasher, Host, Food Runner)

• Aug 2018 - Aug 2021

In this role, I provided friendly and professional customer service, completing diverse duties including server, host, food runner, busser, and bar back, while upholding quality customer service standards. I coordinated orders and food delivery and utilized proper cash-handling procedures. I also prioritized workflow across a high-pressure environment, ensuring positive customer experience with focus on client retention. Some of my accomplishments include: • I was specifically highlighted in a public review for the exceptional customer service I provided to the patron, as well as recognized by management as one of the top food runners. • Trained staff across multiple roles, providing coaching and informative feedback in addition to position duties and general information. Show less