Experience

The Law offices of Robert J. Fenstersheib

• Law Practice
• 1 - 100 Employee

• Mass Tort Case Manager

  • Dec 2018 - Present



Carolina Herrera

• United States
• Retail Apparel and Fashion
• 400 - 500 Employee

• Assistant Manager

  • Mar 2016 - Oct 2017

  -Provide excellent customer service in repairing and adjusting eyewear, hiring training, of new staff, schedule appointment, filing. -Submit insurance information, billing, record keeping, assist with vision tests and teaching patients how to use and care for contact lenses. -Provide excellent customer service in repairing and adjusting eyewear, hiring training, of new staff, schedule appointment, filing. -Submit insurance information, billing, record keeping, assist with vision tests and teaching patients how to use and care for contact lenses.



Young Eye Center

• Miami/Fort Lauderdale Area

• Optical Manager

  • Oct 2014 - Feb 2016

  -Assist with merchandising and inventory activities. Keeping the sales floor and optical image neat, organized, clean and stocked. -Provide excellent customer service by following the company customer service experience protocol. -Insurance Billing and Coding. -Assist with merchandising and inventory activities. Keeping the sales floor and optical image neat, organized, clean and stocked. -Provide excellent customer service by following the company customer service experience protocol. -Insurance Billing and Coding.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Operations Manager

  • Mar 2001 - Sep 2014

  -Logistics: Inventory management. Inventory Adjustments. -In charge of schedules and operation of business daily. -Assist in tracking business revenue on a weekly and monthly basis. Predict sales to control payroll. -Handle all office duties such as purchasing needed tools, office products, answering corporate emails. -Maintain and Merchandise using specific guidelines in order to deliver the right product in the right place for the client. -Coach and review team member performances to be able to deliver great customer service.