Experience

Eye Care Physicians & Surgeons

• United States
• Medical Practices
• 1 - 100 Employee

• Directror of Facilities and Purchasing

  • Jan 2020 - Present

  -Acted as a liaison between billing specialists and sales representatives and/or specialty pharmacies to ensure understanding of patient education, patient assistance programs, prior authorizations, coding, and reimbursement for clinical drugs and procedures -Assisted doctors, scribes, and technicians with training and understanding of clinical testing and procedures, such as AvaGen, LipiFlow, iLink Corneal Cross-linking, intravitreal injections, Botox, Durysta, and Prokera and Amnio Grafts -Purchased all clinical pharmaceuticals and medical supplies, including injectables, compounded pharmaceuticals, ophthalmic solutions, PPE, and procedure related medical supplies -Maintained monthly purchasing budget for a clinic with 70+ employees while tracking orders, deliveries, inventory levels and reconciling expenses in timely fashion -Secured and implemented marketing and patient education materials for all clinical and surgical pharmaceuticals and procedures -Acted as administrator of EMR and practice management systems, including adding users, adjusting doctor profiles and billing codes, and ensuring communication between systems -Responsible for all building and equipment maintenance and repairs, scheduling annual safety and building inspections, as well as equipment preventative maintenance and repairs -Managed all facility related accounts including utilities, offsite file storage and disposal, IT and telephony/call management, landscaping, cleaning, fire and security monitoring, as well as various patient translating services -Developed strong professional relationships with all pharmaceutical, medical supply, ophthalmic equipment, and building vendors to create effective communication and support, ensuring smooth operations and quick problem solving strategies -Managed buildout and move of satellite location including custom remodeling, equipment and IT install, as well as all patient communication and marketing pertaining to the relocation Show less



Eye Physicians and Surgeons, PC

• Decatur, Georgia, United States

• Certified Ophthalmic Assistant

  • Jan 2015 - Dec 2019

  -Performed complete eye examinations and diagnostic testing on patients, including Manifest Refraction, extraocular muscle testing, pupillary assessment, Confrontation Visual Fields, Slit Lamp examination, Tonometry, OCT, Fundus Photography, Fluorescein Angiography, OCT, B-Scan, IOL Master, A-Scan/Biometry, Topography, and Visual Field Testing -Assisted doctors with minor office procedures and surgeries, including intravitreal injections, chalazions, and cysts -Responsible for responding daily to patient messages regarding prescription refills, usage, or coverage, as well as any exam, post-op, or pre-op concerns or questions -Performed preoperative examinations prior to surgeries and lasers, providing patient education regarding surgical expectations and process prior and post surgery or procedure -Provided patient education and counseling for patients receiving intravitreal injections and aided patients with enrolling in copay assistance programs -Maintained a professional and supportive rapport with patients who regularly received intravitreal injections -Collaborated with the Center for the Visually Impaired to ensure low vision patients had necessary records and were properly scheduled, as well as educated patients on expectations for initial low vision clinic appointment -Responsible for inventory management of all intravitreal injection drugs and supplies, as well as sterilization and weekly spore testing of autoclaves Show less



Family Eyecare of Roswell

• United States
• Medical Practices
• 1 - 100 Employee

• Office Manager / Billing and Insurance Specialist

  • Aug 2008 - Jan 2015

  -Pulled insurance authorizations and determined copayment amounts, as well as deductibles, prior authorizations, and referral necessities -Filed and posted vision and medical insurance and maintained accounts receivable and accounts payable ledgers for all patient and insurance balances -Maintained knowledge of CPT and ICD-10 codes for insurance and billing purposes -Discussed and advised patients on billing, copayments, and arranged payment options for outstanding balances and continued services -Managed team of technicians and opticians, and performed administrative duties, such as ordering supplies, insurance credentialing, renewing liability insurance, setting up EMR system, filing for Meaningful Use, organizing and running office meetings, and working with vendors for optical supplies, as well as office cleaning and maintenance -Backfilled any positions, such as scribing, working up patients, answering phones, scheduling appointments, and working in optical dispensing eyeglasses and contact lenses Show less



The Partnership

• United States
• Advertising Services
• 1 - 100 Employee

• Freelance Graphic Designer

  • Apr 2014 - Dec 2014

  -Created strategic advertisements that could be easily altered for various platforms, featuring brands such as Skyview Atlanta, Ferrari of Atlanta, and IHG -Assisted with social media concepts, updates, and copywriting -Met regularly with art director, lead copywriter, and account representatives to discuss client needs, conceptual objectives, and review designs -Presented completed projects to art director, account representative, and clients for review -Created strategic advertisements that could be easily altered for various platforms, featuring brands such as Skyview Atlanta, Ferrari of Atlanta, and IHG -Assisted with social media concepts, updates, and copywriting -Met regularly with art director, lead copywriter, and account representatives to discuss client needs, conceptual objectives, and review designs -Presented completed projects to art director, account representative, and clients for review



blacQube

• United States
• Design Services

• Freelance Graphic Designer

  • Sep 2013 - Apr 2014

  -Assited with editing photographs for various media platforms -Worked with social media team on updating posts and copywriting -Created brochures and posters for brands such as Ducate, Mercedes AMG, and Cigarette Racing -Assited with editing photographs for various media platforms -Worked with social media team on updating posts and copywriting -Created brochures and posters for brands such as Ducate, Mercedes AMG, and Cigarette Racing



Forsyth Central High School

• Cumming, GA

• Art Teacher

  • Jul 2010 - Jun 2011

  -Taught Visual Arts I, Photography I and II, and Graphic Design I, II, and III -Created lessons that correlated with a wide range of disciplines -Provided modifications for students with special needs -Assisted with after school art projects and programs -Taught Visual Arts I, Photography I and II, and Graphic Design I, II, and III -Created lessons that correlated with a wide range of disciplines -Provided modifications for students with special needs -Assisted with after school art projects and programs



Alpharetta Eye Associates

• Alpharetta, Georgia, United States

• Optometric Assistant

  • Aug 2002 - Aug 2008

  -Preformed pre-testing for for doctors, including visual acuity testing, auto refractor, and non-contact tonometer -Answered telephones, scheduled appointments, and verified and filed vision insurance -Checked patients in and out and applied benefits to purchases -Placed and checked in contact lens orders -Dispensed contact lenses and taught contact lens insertion and removal to new wearers -Preformed pre-testing for for doctors, including visual acuity testing, auto refractor, and non-contact tonometer -Answered telephones, scheduled appointments, and verified and filed vision insurance -Checked patients in and out and applied benefits to purchases -Placed and checked in contact lens orders -Dispensed contact lenses and taught contact lens insertion and removal to new wearers