Evelyn Motswiri

Application Support Specialist at ADvTECH Resourcing
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA

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Credentials

  • SharePoint for Enterprise: Site Owners
    LinkedIn
    Aug, 2023
    - Nov, 2024

Experience

  • ADvTECH Resourcing
    • South Africa
    • Human Resources Services
    • 1 - 100 Employee
    • Application Support Specialist
      • Aug 2021 - Present

      Schedule and monitor Applications specific jobs/tasks Placement Partner application support, Passwords, access level. Manage Application specific problems Logging of Change requests for the application Team. Responsible for application Testing of new Systems and changes. Documentation of Testing Framework and Test Cases Execution of test cases Participate in periodic support compliance audits Assist with Placement partner Data migration Verification Placement partner Test case and framework maintenance Reports Process Flows and documentation of all application systems in use. Daily application Status Feedback Show less

  • The Working Earth
    • South Africa
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Administration Supervisor:
      • Dec 2010 - Oct 2021

      1. Administration Supervisor: AdvTech Resourcing T/A The Working EarthDecember 2010 to present Duties: Administion Supervisor: JonTi Application System• Provide technical assistance to clients and HR Administrators• Product testing with system developers • Facilitation of online adverts to ensure efficiency on the web portal (JONTi)• Compile reports for clients• Query resolution• Manage and monitor system functionality• Communicate with IT Support to ensure system efficiency• Staff Supervision• Screen CV’s• Special adhoc projects (Coordinate data capturing projects)• Ensure efficient running of office area at all timesMedia Coodinator: (January 2016 – Current)• Designing of adverts using InDesign• Generating quotes• Loading adverts adverts on P-net, Linkedin, Career Junction, Biz Community on behalf of clients Show less

    • Response Handling Coordinator:
      • Jan 2009 - Nov 2010

      • Facilitate the effectiveness and efficiency of manual response handling process• Delegation of responsibilities to work colleague and support staff• Back-up support in the loading of and testing of client adverts on the various jobs portal as per exact instructions on the job screening profile questionnaire• Switchboard relief

    • Call Centre Administrator
      • Feb 2008 - Dec 2008

      • Ensure effective and efficient running of the call centre • First call resolution to telephone queries• Ensure effective turnaround times to e-mail queries • Load and ensure quality of clients' adverts on the various job portals as per clients' requirement • Switchboard relief• Client relationship management

    • Administrator
      • Apr 2007 - Jan 2008

      Manage manual applications:• File, print and sort received CVs.• Decline unsuccessful applications• Arrange for client deliveryAdhoc:• Assist with online applications and queries

Education

  • Thabo Senior Secondary
    Matric, Science
    1999 - 2003

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