Evelyn DeJesus

Administrative Assistant at Graham, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Silver Spring, Maryland, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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Devante Everett

I had an honor working with Evelyn who is a great teammate, has great communication skills, pays attention to detail, and is one of the most consistent people I know. Evelyn adds great value to any team and any team would be lucky to have her.

Isaiah Simpson

Evie has been a standout since the launch of our Merit America cohort. She came to every squad meeting with energy, enthusiasm, resources, and tips from her experiences in the program. She added immense value to our meetings with her attitude and aptitude for networking and building up the confidence of her fellow students. She's a clear star who would be a great hire for any would be employer.

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Credentials

  • Foundations of Project Management
    Coursera
    Oct, 2023
    - Nov, 2024
  • General Aviation TSA Security Awareness Course
    AOPA
    Jul, 2023
    - Nov, 2024
  • Health Information Technology Fundamentals
    Coursera
    Dec, 2022
    - Nov, 2024
  • Healthcare IT Support Specialization
    Coursera
    Dec, 2022
    - Nov, 2024
  • Operations and Patient Safety for Healthcare IT Staff
    Coursera
    Dec, 2022
    - Nov, 2024
  • The Critical Role of IT Support Staff in Healthcare
    Coursera
    Oct, 2022
    - Nov, 2024
  • Google IT Support Certificate
    Coursera
    Jun, 2022
    - Nov, 2024
  • Learning Excel for the web (Office 365/Microsoft 365) (2020)
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    May, 2022
    - Nov, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    May, 2022
    - Nov, 2024
  • Create a Profile and Network on LinkedIn
    Coursera
    Apr, 2022
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera
    Apr, 2022
    - Nov, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Apr, 2022
    - Nov, 2024
  • Basic Cybersecurity Training Event worth 2 CPD Credits
    PECB University
    Apr, 2022
    - Nov, 2024
  • Google Professional Workspace Administrator Specialization
    Coursera
    Apr, 2022
    - Nov, 2024
  • Utilize LinkedIn for Career Search
    Coursera
    Apr, 2022
    - Nov, 2024
  • Business Intelligence and Knowledge Management Systems
    Alison - Empower Yourself
    Jul, 2021
    - Nov, 2024
  • COVID-19 Contact Tracing
    Coursera
    Jul, 2020
    - Nov, 2024
  • Business Communication - Fundamentals of Business Writing
    Alison - Empower Yourself
    May, 2018
    - Nov, 2024
  • Business Communication - Managing Successful Team Meetings
    Alison - Empower Yourself
    May, 2018
    - Nov, 2024
  • Diploma in Workplace Safety and Health
    Alison - Empower Yourself
    Oct, 2017
    - Nov, 2024
  • Essential Management Skills for the Workplace
    Alison - Empower Yourself
    Oct, 2017
    - Nov, 2024
  • Introduction to Modern Human Resource Management
    Alison - Empower Yourself
    Oct, 2017
    - Nov, 2024
  • Effective Communication Skills for Managers
    Alison - Empower Yourself
    Sep, 2017
    - Nov, 2024
  • Diploma in Human Resources
    Alison - Empower Yourself
    Dec, 2014
    - Nov, 2024
  • Customer Service Training
    Alison - Empower Yourself
    Jul, 2014
    - Nov, 2024
  • Diploma in Customer Service
    Alison - Empower Yourself
    Jul, 2014
    - Nov, 2024
  • ESET Cybersecurity Awareness Training
    ESET
    Sep, 2023
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Administrative Assistant
      • Sep 2023 - Present

      The Administrative Assistant will develop a thorough understanding of our Service Department’s processes, and plays an important role in helping provide outstanding results for our clients. Their objective is to ensure that our team of Registration Specialists is supported in their communications to our clients and to government agencies. The Administrative Assistant will develop a thorough understanding of our Service Department’s processes, and plays an important role in helping provide outstanding results for our clients. Their objective is to ensure that our team of Registration Specialists is supported in their communications to our clients and to government agencies.

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Junior Document Management Specialist
      • Sep 2022 - Jun 2023

      Worked on CDC Assignment: Ensured HIPPA Standard were being used when handling material Open and sort mail consisting of paper medical records and records on CD (compact disc). Assign IDs to the records and check for duplicate medical records already in the database. Place records in numerical order and place them in filing cabinets to be ready for scanning. Assist in scanning records into a high-volume fax/scanner. Any special projects as needed from the team lead. Contracted through Insight Global Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Optical Specialist: Retail
      • Oct 2021 - Feb 2022

      Delivered Daily Sales Goal in a store with limited staff : Meeting and exceeding my weekly sales goal by 10% Ensured the Patient experience by engaging and recommending products & services that met their eye care needs. Executed day- to day operational activities to support the store’s financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship Ensured Patient’s HIPAA was always protected and that Insurance Information was always up to date prior to visiting with the optician. Operated and maintained: Optos Machine for Retinal Imaging Services, Non- Contact Tonometry Device & Lensometer Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Seasonal Train Manager
      • Apr 2021 - Aug 2021

      Operated and maintained the Minatare Train Supervised and provided assistance to designated personnel Scheduled and Facilitated Party Room Activities on a Weekly basis Counseled staff on ways to improve performance via ensuring working within County Covid Protocols. Communicated with managers of any concerns and/or needs of the office and its equipment Greeted customers, answered phone calls in a timely manner and transferred all calls to the appropriate staff Operated and maintained the Minatare Train Supervised and provided assistance to designated personnel Scheduled and Facilitated Party Room Activities on a Weekly basis Counseled staff on ways to improve performance via ensuring working within County Covid Protocols. Communicated with managers of any concerns and/or needs of the office and its equipment Greeted customers, answered phone calls in a timely manner and transferred all calls to the appropriate staff

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Help Desk Representative
      • Oct 2020 - Apr 2021

      Assigned to Multiple Projects during 3 month contract work renewed once Contact Tracer for the state of Colorado : Handled HIPPA Concerns Scheduled Rideshares for Patients to get to doctor’s appointments: Managed pickup and drop offs for patient’s. Utilized Webex, MS Teams and Zoom on a daily basis to work effectively with team leads and managers. Assigned to Multiple Projects during 3 month contract work renewed once Contact Tracer for the state of Colorado : Handled HIPPA Concerns Scheduled Rideshares for Patients to get to doctor’s appointments: Managed pickup and drop offs for patient’s. Utilized Webex, MS Teams and Zoom on a daily basis to work effectively with team leads and managers.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Part Time Receptionist
      • Jun 2020 - Sep 2020

      Scheduled & Confirmed appointments using Millennium Software for a staff of 20 Assisted in the transition from the Millenium Software to Meevo Scheduling Software for FT Receptionists Collected Payments & Sold Memberships to Clientele Scheduled & Confirmed appointments using Millennium Software for a staff of 20 Assisted in the transition from the Millenium Software to Meevo Scheduling Software for FT Receptionists Collected Payments & Sold Memberships to Clientele

  • Infinity Sales Group
    • Boca Raton, Florida, United States
    • Inbound Call Center Representative
      • Mar 2019 - Oct 2019

      Trained for the AT&T Division: Assisted customers with the purchase of Company products and services, features, accessories and bill payments. Consistently in the top 5% of Sales in At&t Nightly Team Division. Informed Customers about the fiber optic cables that were available for broadband internet and dish services in their area. Processed paperwork and performs other duties as assigned by management Attended Trainings to stay up to date on new products and market research within the AT&T Division Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Receptionist
      • 2016 - 2019

      Receptionist at Instyle Hair Salon at JCPenney, Scheduled appointments on Meevo and collected payments after services on POS for a rotating staff of 30. Receptionist at Instyle Hair Salon at JCPenney, Scheduled appointments on Meevo and collected payments after services on POS for a rotating staff of 30.

  • Rossi Salon & Spa
    • Boca Raton, Florida, United States
    • Receptionist
      • Sep 2017 - Aug 2018

      Secondary Job : Scheduled and confirmed appointments using Meevo and Office 365 for a rotating staff of 10, Handled weekly purchase orders, collected payments from clients. Secondary Job : Scheduled and confirmed appointments using Meevo and Office 365 for a rotating staff of 10, Handled weekly purchase orders, collected payments from clients.

  • Design Guild Interiors LLC
    • Wellington, Florida, United States
    • Personal Assistant to Vice President
      • Aug 2016 - Aug 2018

      Personal Assistant for Donna Fayerman ASID of Design Guild Interiors. Assisted in all technical support of the company: handling both Mac OS and PC OS Troubleshooting HP Devices Maintained Servers and Routers for the LAN devices. Personal Assistant for Donna Fayerman ASID of Design Guild Interiors. Assisted in all technical support of the company: handling both Mac OS and PC OS Troubleshooting HP Devices Maintained Servers and Routers for the LAN devices.

    • United States
    • Retail
    • 700 & Above Employee
    • Acting Assistant Manager
      • Oct 2013 - Apr 2017

      First Hired on as a seasonal sales associate & engraver, promoted to a FT associate in 6 months, promoted to a team lead in 9 months After being a team lead for three years was promoted to Acting Assistant Manager before Store was closed. Assist the Store Manager in achieving sales and other financial targets Analyzed financial goals/ reports and tracked for individuals and store results Traveled in between two stores when Wellington Store was understaffed to close or open on a weekly basis. Assisted the Store Manager with interviewing, hiring, and training employees (staff of 3-15) according to company guidelines. Supervision of employees engaged in sales work, production, taking inventory and reconciling cash and sales receipts. Responsible for 45% of Monthly Sales Goals , and during Season was responsible for 60% of Monthly Sales Goals: both stores averaged being between #1-5 in the district in spite of limited staff. Plans/prepares work schedules, managing required payroll hours. Responsible for physical security of the store and off-site storage locations including locks, shipments and cash. Responsible for daily balancing of cash, nightly bank deposits and ensuring staff is in compliance with company policy and procedures. Responsible for motivating/managing staff to ensure the store is in legal compliance, and that employee relations issues are handled appropriately in the absence of the SM. Show less

    • Roo Mate
      • Feb 2012 - Jul 2013

      Maintained and Designed Facebook page, worked on the POS system ensuring sales and created excel spreadsheets for customer contact info ; as Cashier and was a Gatekeeper ensuring personal security so that children left with their guardians. As a Staff Member from 2012-2013 I designed multiple flyers and helped create the Frequent Hopper Card program. I also helped create and run the Facebook page during this time and Joey's Outback Adventure's was featured in the Palm Beach Post as well as received the 2012 South Florida Parenting Kid's Crown Awards. Show less

Education

  • Merit America
    Information Technology
    2022 - 2022
  • Palm Beach State College
    Associate of Arts - AA, General Studies
    2011 - 2013
  • G-Star School of the Arts
    High School Diploma, Theatre/Theater

Community

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