Experience

Equinox Consulting Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Development & Support

  • Sep 2022 - Present



Renewi UK Services Limited

• Dumbarton, Scotland, United Kingdom

• Agresso Systems and Development Manager

  • Jul 2017 - Sep 2022

  My role at Renewi UK Service Ltd is to manage the full Financial ERP system, UNIT4 (Agresso) in all areas of support and development as well as managing the Bottomline PT-X online payment system. Maim duties include: Agresso subject matter expert – bridging the gap between finance and IT for all Agresso issues and queries. Complete ownership for the development lifecycle for Agresso, from surfacing, analysing business requirements, through to technical design, deployment, functional testing & UAT and transition into BAU support. Scope, design, and delivery of reports, making refinements to the underlying data model to maximise reporting efficiency. Responsibility for managing all Agresso project work, as well as Agresso-related deliverables within the wider UK project portfolio, such as platform upgrades and changes to security protocols. Working with Renewi’s Managed Service Provider to ensure that the hosted Agresso environment is sized, updated and monitored appropriately, and that interactions with other business systems function smoothly. Analysing Agresso system data and working with external and internal auditors to ensure data integrity and compliance. Ownership of vendor relationships with UNIT 4 and a 3rd-party support provider, engaging with them on software licencing requirements and to evaluate the potential benefits of new products and upgrades. This also involves managing the acquisition and usage of technical consultancy – as occasionally required to assist in the delivery of the project portfolio. SME and administrator for PT-X cloud-based system, ensuring payment data flows function correctly and that any issues are identified and resolved swiftly. Modules within UNIT4 supported and developed within the system are: Accounts Payable Incoming Invoice Register Accounts Recievable General Ledger Fixed Assets Batch Input PCB (Project Costing & Billing) HR (Human Resources) Logistics (Procurement & Sales) UK Products (DataLoad) Full System Administration Show less



University of the West of Scotland

• United Kingdom
• Higher Education
• 700 & Above Employee

• Finance Systems Support & Development Officer

  • Aug 2009 - Aug 2016

  My role at UWS was that of the sole Financial ERP systems, Agresso, support and developer. I was responsible for all user access throughout the University both for the smart client and the self service view. Deliver training to all users across multi levels. Create and maintain all training documentation in conjuction with the ITDS Trainer through various different platforms. Modules supported and developed within the system were: Accounts Payable Accounts Recievable General Ledger PCB (Project Costing & Billing) Planner Human Resources Logistics (Procurement & Sales) E-Procurement UK Products (PSP, DataLoad, SRI) Full System Administration Main point of contact for all users of the system in dealing with any issues that arose and find a resolution. The connecting link between the ITDS department and the Finance department with regards to the SQL servers and resolve or investigate any problems with connections or software patches/updates required. Develop new and innovative processes across the system to automate output reports and documents which could be sent out internally and externally to all customers. Data analysis and extraction for database interrogation or monitoring through the use of SQL. Balance table creation and updating to maximise the data held for reporting. Show less



University of Glasgow

• Glasgow, United Kingdom

• Systems Analyst

  • Jun 2007 - Aug 2009

  Implementing the self service system throughout the University, ERP system Agresso. Face-to-face high volume training and the production of the training documentation. Creating, providing and updating user access. Creating statistical management reports via the ARC reporting tool. Creating database tables for data extraction so that information can be provided to all users automatically. High level use of Oracle SQL database. Creating requirement specification and technical specification documents for all development tasks. Show less