Experience

Ardas

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • Jun 2022 - Present



Fresh Design Agency

• Ukraine
• Strategic Management Services
• 1 - 100 Employee

• Client Account Manager

  • Jun 2019 - May 2022

  - Acting as the main point of contact for all project management issues - Building, maintaining and developing strong and long-term relationships with clients - Negotiating contracts and entering into agreements to maximise profits - Preparation and issuing of contracts, statements of work, progress reports, invoices, payment control - Conducting presentations/demonstrations of project development stages for the client - Helping to fill in and manage not only the content of the website, but also the operation of the necessary functions - Ensuring timely and successful delivery of our solutions in line with customer needs and objectives - Communicating clearly to internal and external stakeholders on the progress of monthly/quarterly initiatives - Development of new business with existing customers and/or identify areas of improvement to meet sales quotas - Collaborating with the sales team to identify and expand opportunities within the territory. - Assisting with complex customer enquiries or escalating issues as required Show less



Headtechnology

• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee

• Channel Manager

  • Jan 2015 - Jun 2019

  - work with incoming requests from potential customers - identification of needs, - assessment of the prospects of potential customers - informing potential customers and new partners about the main features, principles and advantages of working with the company - registering partner`s deals and providing them with testing environment, cooperation with partner on customer`s requests - outgoing calls to the existing partner database; participation in various events of the company in order to attract potential customers and partners for cooperation - preparing reports for vendors, making changes on projects on vendor portals, maintaining small deals under 5K. Show less



ABBYY

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Менеджер по обработке входящих запросов

  • Jun 2015 - Sep 2015



переводческое бюро "Linguist"

• Переводчик-фрилансер

  • Mar 2012 - May 2014