Experience

Cuba Travel Services

• United States
• Travel Arrangements
• 1 - 100 Employee

• Airport Operations

  • Aug 2017 - Present

  Essential Job Functions: Verification of Passports, Resident Cards, and Visas to ensure compliance with Cuban immigration rules Sell Tourist Cards to passengers who do not have one in their possession Handle cash and credit cards using POS software Explain Cuba flight related items as necessary with customers Communicate with management to solve problems, identify errors and discrepancies Assist with any other duties required by the Airport Operations Manager Essential Job Functions: Verification of Passports, Resident Cards, and Visas to ensure compliance with Cuban immigration rules Sell Tourist Cards to passengers who do not have one in their possession Handle cash and credit cards using POS software Explain Cuba flight related items as necessary with customers Communicate with management to solve problems, identify errors and discrepancies Assist with any other duties required by the Airport Operations Manager



Viajes Alkasa

• Dominican Republic

• Travel Specialist

  • Oct 2012 - Dec 2016

  I worked for the national and international travelers. Making Hotels and package reservations Ticketing sales - New bookings and Changes Coordinate groups events Cruise Sales Trip Insurance Sales Cars Rentals Local and international Excursions Ground transportation arrangements Billings and follow up for new customers I worked for the national and international travelers. Making Hotels and package reservations Ticketing sales - New bookings and Changes Coordinate groups events Cruise Sales Trip Insurance Sales Cars Rentals Local and international Excursions Ground transportation arrangements Billings and follow up for new customers



Hilton Garden Inn Portland Airport Maine

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk

  • Apr 2013 - Jul 2013

  Check Inn/ out guests Excellent customer experience Currency exchange Manage reservations, rooming, discrepancies Follow up with traces and guests requests Billing satys Check Inn/ out guests Excellent customer experience Currency exchange Manage reservations, rooming, discrepancies Follow up with traces and guests requests Billing satys



Molinos Modernos

• Guatemala
• Food and Beverage Manufacturing
• 700 & Above Employee

• Office Assistance

  • Mar 2007 - Sep 2012



Holiday Inn Express

• Hospitality
• 700 & Above Employee

• Front Desk

  • Oct 2010 - Feb 2011

  Check Inn/ out guests Excellent customer experience Currency exchange Manage reservations, rooming, discrepancies Follow up with traces and guests requests Billing satys Check Inn/ out guests Excellent customer experience Currency exchange Manage reservations, rooming, discrepancies Follow up with traces and guests requests Billing satys