Experience

AS Datel

• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee

• • Sep 2022 - Present

• • Aug 2020 - Aug 2022



University of Tartu

• Estonia
• Higher Education
• 700 & Above Employee

• Visiting Lecturer in IT Law

  • Sep 2014 - Present

  Public e-services course lead. Teaching the framework of process management and business process analysis at IT Law Programme. Public e-services course lead. Teaching the framework of process management and business process analysis at IT Law Programme.



Juhtimisteadmuse OÜ

• Estonia

• CEO, certified ITIL TRAINER

  • Mar 2014 - Present

  Service Management Trainings and Consultation http://juhtimisteadmus.eu/ Service Management Trainings and Consultation http://juhtimisteadmus.eu/



HITSA - Estonian Information Technology Foundation for Education

• Estonia
• Education Administration Programs
• 1 - 100 Employee

• Development Manager of ICT Services

  • Sep 2015 - Aug 2020



Ministry of Finance

• Government Administration
• 700 & Above Employee

• IT Advisor

  • Jul 2013 - Sep 2015

  Responsible for the coordination of planning, developing and managing the ICT field in the ministry as well as coordinating activities between the ministry and the ICT service provider. Responsible for the coordination of planning, developing and managing the ICT field in the ministry as well as coordinating activities between the ministry and the ICT service provider.



SMIT (IT and Development Centre at the Estonian Ministry of the Interior)

• Estonia
• IT Services and IT Consulting
• 100 - 200 Employee

• • Jan 2011 - Jun 2013

  Responsible for analyzing, designing and implementing the ICT service management processes (request for fulfilment, incident management, problem management, change management, etc). ITIL Foundation trainer

• • Jan 2009 - Dec 2010

  I was responsible for managing and coordinating the development projects and elaborating and implementingthe method of project management in the organization as well as the governing area of Ministry of Interior. Best Internal Trainer 2010



SINET

• United States
• Computer and Network Security
• 1 - 100 Employee

• Consultant

  • Oct 2011 - Nov 2012

  The interaction of People, Processes, Products and Partners to defeat Cybersecurity threats. The interaction of People, Processes, Products and Partners to defeat Cybersecurity threats.



Citizen and Migration Board

• Estonia

• Expert (Civil Servant)

  • Dec 2006 - Dec 2008

  I was analyzing the work procedures and processes, managing and coordinating the development projects, elaborating and implementing the method of project management in Citizen and Migration Board. I was analyzing the work procedures and processes, managing and coordinating the development projects, elaborating and implementing the method of project management in Citizen and Migration Board.