Translator - Interpreter. English Teacher and Tourism Expertie

• Jan 2020 - Present

Interpreter, translator

• 2014 - 2014

York University. Glendon Campus

• 2010 - 2013

• Translated brochures, letters, program, schedule and analyzed and selected call for papers• Planned, organized and coordinated this academic event as part of the organizing committee. • Moderated sessions and participated as one of the conference speakers. I lectured about Cross- cultural Identities in Audio-Visual Translation • Translated brochures, letters, program, schedule and analyzed and selected call for papers• Planned, organized and coordinated this academic event as part of the organizing committee. • Moderated sessions and participated as one of the conference speakers. I lectured about Cross- cultural Identities in Audio-Visual Translation

Interpreter/ Translator

• 2011 - 2012

• Interpreted for Ontario government on legal, medical and social service assignments • Interpreted for Ontario government on legal, medical and social service assignments

Customer Service Representative for North American Travel Agencies/Collection

• Jan 2009 - May 2009

• Provided outstanding customer service in complicated situations with missing payment transactions and negotiated compensation possibilities• Operated Sabre Collection system and also kept an organized travel agencies database. • Provided outstanding customer service in complicated situations with missing payment transactions and negotiated compensation possibilities• Operated Sabre Collection system and also kept an organized travel agencies database.

Concierge /Public Relations Agent and Front Desk Assistant

• Jan 2008 - Jan 2009

• Interpreted on business, cultural and medical meetings and translated touristic brochures and administrative texts.• Greeted guests and informed them about helpful resources and services in Spanish, English, French and Italian• Organized, improved client files and database, scheduled and helped to coordinate and promoted entertainment, cultural and business events • Interpreted on business, cultural and medical meetings and translated touristic brochures and administrative texts.• Greeted guests and informed them about helpful resources and services in Spanish, English, French and Italian• Organized, improved client files and database, scheduled and helped to coordinate and promoted entertainment, cultural and business events

International Projects Coordinator/ Trainer/ Workcamp leader

• 1998 - 2008

• Translated manuals, web pages, press releases, technical, scientific and tourist texts and interpreted during national and international meetings• Worked on social, ecological and social projects in Europe and Mexico• Introduced, organized and developed leadership seminars and Spanish courses • Translated manuals, web pages, press releases, technical, scientific and tourist texts and interpreted during national and international meetings• Worked on social, ecological and social projects in Europe and Mexico• Introduced, organized and developed leadership seminars and Spanish courses

Travel Planner

• 2005 - 2006

• Developed strong communication and customer service; acquired and improved sales and analytical skills• Planned vacations and business trips for American and Canadian members• Achieved a high percentage of membership and booking sales • Developed strong communication and customer service; acquired and improved sales and analytical skills• Planned vacations and business trips for American and Canadian members• Achieved a high percentage of membership and booking sales

Academic Administrative Assistant

• 2000 - 2005

• Translated scientific, academic and administrative texts and revised, edited exams and pedagogical material.• Scheduled and followed up academic meetings and assessed the Language Department Coordinator’s Agenda• Organized didactic material and courses and supported language professors • Translated scientific, academic and administrative texts and revised, edited exams and pedagogical material.• Scheduled and followed up academic meetings and assessed the Language Department Coordinator’s Agenda• Organized didactic material and courses and supported language professors

Bilingual Costumer Service Representative

• 1999 - 2000

• Accomplished brilliant customer service to English speakers from the Caribbean, United States, and Canada• nalyzed members’ accounts and approved purchases; broadened an excellent team work experience • Accomplished brilliant customer service to English speakers from the Caribbean, United States, and Canada• nalyzed members’ accounts and approved purchases; broadened an excellent team work experience