Experience

Saugatuck/Douglas Area Convention & Visitors Bureau
• United States
• Hospitality
• 1 - 100 Employee
• Administrative Assistant

  • Mar 2022 - Present


Hugo Specialty Foods

• United States
• Food & Beverages
• 1 - 100 Employee

• Office Manager/Inside Sales and Customer Specialist

  • Apr 2019 - Sep 2021

  The Office Manager and Inside Sales/Customer Specialist role is to offer a diverse set of responsibilities at our distribution and inside sales office in Addison, IL. Key Responsibilities: Office Manager • General management of our Addison, IL office- act as main contact for running the office. • Act as main contact for incoming deliveries and delivery • Manage office supplies and day to day operations • Interact with vendors that support this office including utility companies, product suppliers, landlord, etc. Key Responsibilities: Inside Sales/Customer Specialist • Contact individual store customers to notify department managers about upcoming specials or new products • Obtain orders for promotional periods from various managers within a customer store • Introduce new products over the phone and effectively sell-in trials or initial orders • Complete individual store sales orders and collaborate with other operations team members on the aggregation of individual store orders into larger regional or retailer orders Show less



Fuschia Corp

• United States
• Government Administration
• 1 - 100 Employee

• Boutique Manager

  • Oct 2012 - Apr 2019

  • Train store staff by reviewing and revising orientation to products; reviewing staff job results and learning needs with retail store owner; develop and implement new product training. • Purchase inventory by researching emerging products; anticipating buyer interest; placing and expediting orders; verifying receipt. • Manage photo documentation of new clothing and accessories and posting to Instagram and Facebook; handle requests for merchandise through social media. • Serve customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise from on-line ordering, Shopify, for delivery. Show less



Questions Galore

• United States

• Office Assistant

  • Sep 2006 - Oct 2009

  Facilitated smooth office workflow and completed special projects for scholastic bowl company that served more than 200 different junior and senior high schools in 5 different states (IL, MO, OK, AR, and GA). • Responded to high volume of phone, email, and face-to-face inquiries from clients in a friendly, efficient manner. Explained company products, services, and customized packages to meet their needs. • Managed office scheduling and event planning; continuously updated and maintained client calendar. • Played key role in switching from paper-based product to online product; set up database that tracked customer products and deliveries and emailed quiz packets monthly. • Designed monthly newsletter and quiz packet. • Coordinated billing, performing monthly billing reconciliations to determine overdue accounts. • Established list of delinquent invoices, initiated follow-up calls, and used QuickBooks to track invoices due. • Maintained office inventory; managed expense reports and handled filing. • Worked within strict deadlines, meeting quick or same-day turnaround times. Show less



Peak Image Consulting

• Graphic Artist

  • Jan 1997 - Jan 2000

  Provided graphic design for multi-media service firm. • Designed logos, letterheads, and brochures for Vtech toys, Navistar, and Edward Don and Company. • Assessed client needs, brainstormed with team, and created 2-3 mockups to present to client. Provided graphic design for multi-media service firm. • Designed logos, letterheads, and brochures for Vtech toys, Navistar, and Edward Don and Company. • Assessed client needs, brainstormed with team, and created 2-3 mockups to present to client.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Graphic Artist

  • Feb 1993 - Feb 1997

  Served as graphic designer for internal proposal department. Oversaw design, layout, and printing of multimillion-dollar proposals for reengineering of large companies. Collaborated with team to develop and deliver proposals as large as 1,000+ pages. Served as graphic designer for internal proposal department. Oversaw design, layout, and printing of multimillion-dollar proposals for reengineering of large companies. Collaborated with team to develop and deliver proposals as large as 1,000+ pages.