Directrice, Gestion de projet et performance

• Jul 2023 - Present

Cheffe de projet - Mon commerce en ligne

• Aug 2021 - Aug 2023

Counselor and Trainer, Business Growth

• Jul 2019 - Aug 2021

• Complete businesses diagnoses• Support entrepreneurs to develop their business growth plan (expertises: strategic planning, sales and customer service) • Run training workshops• Offer services adapted to the management and growth of businesses (one-on-one & group sessions, co-development among peers, etc.)• Maintain strong relationships with partners

Business Development

• 2019 - 2021

Advisory Committee Member

• 2018 - 2021

Your needs. Our technology. Brite4 develops and commercializes smart and customized dispensing machines for their operators’ specific needs. As a leader in the dispensing machine industry, Brite4 joins forces of 4.0 technology with a sleek design. We redefine the interaction between people and machines.Eve's expertise: Business Development & Customer Experience

President, Co-Founder

• 2014 - 2019

I co-founded Station Orange in 2014, a Montreal based company focused on providing freshly squeezed orange juice through state-of-the-art vending machines in high traffic locations. My top achievement was to embark key players like: STM, Cominar, Aramark, McGill University, Cirque du Soleil and Polytechnique. As the CEO of the company, my responsibilities were: • Secure financing • Build growth strategy • Ensure business development & sales • Provide excellent customer experience and encourage team members empowerment • Plan and organize daily operations • Implement a circular economy model by reusing the peels In the selling year of the company I succeeded in: finding relevant buyers, closing sale and transferring company to buyer. Show less

Project Manager

• 2017 - 2018

Relocation of the biggest Yoga school in the province of Quebec while quadrupling its surface. • Develop and implement new products and services to increase revenues (+40%) • Hire, train, and motivate team members (over 35 teachers and 5 clerks) • Lead strategic business initiatives • Assist owner in decision-making process • Improve customer service for studio and school • Organize public events Relocation of the biggest Yoga school in the province of Quebec while quadrupling its surface. • Develop and implement new products and services to increase revenues (+40%) • Hire, train, and motivate team members (over 35 teachers and 5 clerks) • Lead strategic business initiatives • Assist owner in decision-making process • Improve customer service for studio and school • Organize public events

Engineering Manager

• 2013 - 2015

During my second mandate at the Sheraton (825 rooms & 40,000 sq.ft. banquet space), I took care of the following: • Lead a multidisciplinary team of over 40 employees & external contractors • Manage inventory and budget ($2.5M) • Use Six Sigma methods to improve interdepartmental cohesion and productivity through technology (SynergyMMS, SIM, Keywatcher) • Oversee daily activities and special projects • Act as the sounding board to the Engineering Director for new initiatives • Implement and audit health & safety procedures • Act as hotel manager on duty at numerous occasionsAchievements• Develop a management system for 100+ communication devices that allowed us to track billing errors;• Develop and implement employee performance management tools that helped increasing the team productivity as well as rising the level of collaboration with the housekeeping department (logged work orders in 2014 vs 2013: +214%, rate of completion in 2014 vs 2013: +5%);• Plan, organize, lead, and control the implementation of new organizational tools/methodologies : -Synergy MMS (2015) -Keywatcher (Traka) (2014) -Strategic Inventory Management (March 2013) Additional experience:• Member of the Health and Safety committee• Member of the Guest Experience Index (GEI) committee• Co-editor of the GEI Newsletter (6-12 issues per year) Show less

Guest Services Supervisor

• 2011 - 2013

As one of the six Guest Services Supervisors my responsibilities were to: • Train and mobilize a team of 45 Guest Services Agents, Bellmen & Concierges • Oversee day-to-day activities • Ensure compliance with Starwood standards • Respond to guest complaints/comments and integrate them to improve operations

Front desk agent

• 2009 - 2011

Sales coordinator (maternity leave)

• 2010 - 2010