Eve Buchanan
Employer Relations Officer at Coal LSL- Claim this Profile
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Bio
Credentials
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Thinking Creatively
LinkedInDec, 2022- Sep, 2024
Experience
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Coal LSL
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Australia
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Financial Services
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100 - 200 Employee
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Employer Relations Officer
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May 2022 - Present
Communicating with external stakeholders to assist with new company registrations, and analysing historical data to ensure information provided is correct and meets legislative requirements. Collaborating with internal stakeholders, identifying, and strategizing solutions to assist with onboarding employers into the Black Coal Mining Portable Long Service Leave Scheme.
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Client Operations Officer
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Mar 2021 - May 2022
Analysing data provided by external stakeholders, ensuring data provided is correct and meets legislative requirements. Communicating with external stakeholders to assist with outstanding levies. Collaborating with internal stakeholders, identifying, and strategizing solutions to assist with processing of levies.
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EML
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Australia
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Financial Services
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300 - 400 Employee
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Administrative Assistant
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Sep 2019 - Feb 2021
Answered inbound phone calls in contact centre environment. Assisted with new claim lodgements, contacted internal and external stakeholders relating to claim matters, directing enquires to appropriate departments. Completing tasks for Accounts Payable and Receivable, Compiling legal and medical requests, responsible for arranging Travel and Accommodation for external stakeholders where necessary. Collaborated internally and externally in producing training guides for fellow colleagues. Answered inbound phone calls in contact centre environment. Assisted with new claim lodgements, contacted internal and external stakeholders relating to claim matters, directing enquires to appropriate departments. Completing tasks for Accounts Payable and Receivable, Compiling legal and medical requests, responsible for arranging Travel and Accommodation for external stakeholders where necessary. Collaborated internally and externally in producing training guides for fellow colleagues.
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Hunter Accounting Services CPA
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Australia
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Accounting
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Office Manager
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Sep 2018 - Aug 2019
MYOB, Xero, and QuickBooks Reconciliations for external and internal stakeholders. Maintaining ASIC Corporate Compliance, Diary Management, Petty Cash management, Filing Management, Client Management, Accounts Payable and Receivable. MYOB, Xero, and QuickBooks Reconciliations for external and internal stakeholders. Maintaining ASIC Corporate Compliance, Diary Management, Petty Cash management, Filing Management, Client Management, Accounts Payable and Receivable.
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icare NSW
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Australia
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Insurance
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700 & Above Employee
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Customer Service Representative
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Apr 2018 - Oct 2018
Answer inbound phone calls in a contact centre environment. Responsible for assisting with Policy enquires, Policy adjustments, Payment enquires, and New Policy/Quote enquires Answer inbound phone calls in a contact centre environment. Responsible for assisting with Policy enquires, Policy adjustments, Payment enquires, and New Policy/Quote enquires
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dillon + elbourn
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Australia
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Accounting
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1 - 100 Employee
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Receptionist
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May 2014 - Apr 2018
Served visitors by greeting, welcoming, and directing to appropriate department. Maintained diary management and arranged appointments. Operated 6-line switchboard, directing calls for entire firm. Organised team events, mail and drafting/finalising correspondence, ASIC Corporate Compliance, banking for Accounts Payable. Served visitors by greeting, welcoming, and directing to appropriate department. Maintained diary management and arranged appointments. Operated 6-line switchboard, directing calls for entire firm. Organised team events, mail and drafting/finalising correspondence, ASIC Corporate Compliance, banking for Accounts Payable.
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Coles Group
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Australia
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Retail
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700 & Above Employee
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Customer Service Supervisor
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Oct 2008 - May 2014
Processed all transactions including refunds and exchanges. Training of new team members. Handled and resolved customer complaints. Opening and closing store duties such as unlocking merchandise and counting and reconciliation of tills at beginning and end of shift. Processed all transactions including refunds and exchanges. Training of new team members. Handled and resolved customer complaints. Opening and closing store duties such as unlocking merchandise and counting and reconciliation of tills at beginning and end of shift.
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