Eve Klaric

General Manager - Systems & Processes at PSW Pty Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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5.0

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Craig Biasizzo

Eve was a valued member of my team, heading up process improvement during a pivotal time for PSW. Eve played a critical role in assisting the business through a significant transformational period in response to the Covid pandemic. With her calm measured approach, she was able to work with the team, gain their trust and refine many complex business processes. Her business acumen is second to none, demonstrated through the project management of successful implementations. Eve was a reliable and highly respected member of my team and always brought a positive and enthusiastic energy to the projects she was involved in.

Richard Forster

I had the pleasure of working with Eve at PSW, where she was in the role of Continuous Improvement Manager. It is rare to encounter someone who has both great technical skills and incredible soft skills as well. Eve is highly skilled at pulling apart complex processes and simplifying them. She is immensely popular with her colleagues not only because of her obvious technical skill but because she is able to get everyone on board, through respectfully listening to and guiding them on the change journey. Always kind and calm, Eve embodies the kind of culture any business would love to have.

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Credentials

  • Certificate in Vocational Studies (Retail Operations & Sales)
    Franskton College
  • Introduction to Project Management
    ATC - Traning Australasia
  • Introduction to Textiles
    RMIT University
  • Retail Operations Traineeship
    ATS - Aust Traineeship System
  • Secrets of Service Excellence
    SkillPath

Experience

    • Australia
    • Retail
    • 1 - 100 Employee
    • General Manager - Systems & Processes
      • Oct 2022 - Present

    • Australia
    • Truck Transportation
    • 100 - 200 Employee
    • Business Process Optimisation Manager
      • Jul 2022 - Oct 2022

    • Australia
    • Retail
    • 1 - 100 Employee
    • Continuous Improvement Manager
      • Nov 2020 - Jun 2022

    • Australia
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Supply Chain Optimisation Manager - Aust & NZ
      • Mar 2020 - Oct 2020

    • National Operations Manager - Supply Chain
      • May 2018 - Mar 2020

    • Continuous Improvement Manager - Merchandise and Supply Chain
      • Jan 2015 - Apr 2018

    • Australia
    • Retail
    • 700 & Above Employee
    • Business Operations Manager
      • Jan 2007 - Dec 2014

    • Service and Communications Manager
      • Jan 2005 - Dec 2006

    • Customer Service Manager
      • Jan 2002 - Dec 2004

Education

  • Swinburne University of Technology
    APICS - Diploma Business Operations Management 40446SA, Business Administration, Management and Operations
    2011 - 2014
  • ILS - Institute for Lean Systems
    ILS Vocational Graduate in Competitive Systems and Practices - The Lean Way
    2014 - 2015
  • Melbourne Business School
    Management Development Program, Business Administration and Management, General
    2008 - 2008
  • Australian Traineeship System
    Retail - Sales Traineeship
    -

Community

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