Registered Nurse Emergency Department

• Jul 2021 - Present

Client Service Representative

• Oct 2019 - Dec 2020

• Answering incoming patient and customer calls. • Follow hospital guidelines and policies to solve patient and client issues, answer any questions, and relay any complaints and/or concerns to direct supervisor(s) when necessary. • Filtering and directing calls to the appropriate department(s). • Dispatch specimen pick-ups to Medical facilities. • Processing autopsy requests and payment • Returning material (slides, biopsies) to medical facilities. • Coordinating laboratory services with core lab, histology, hematology, cytology, IP lab, and molecular lab. Show less

Art Instructor

• Jan 2016 - Dec 2020

• Prepare master art and teaching instruction for assigned classes for up to 50 clients • Serve as host; greet guests, deliver studio information and instruction, provide individual assistance and cultivate a creative learning environment • Setup/cleanup studio and classroom • Perform in a fast-paced, dynamic, team oriented environment with 10 staff members • Prepare master art and teaching instruction for assigned classes for up to 50 clients • Serve as host; greet guests, deliver studio information and instruction, provide individual assistance and cultivate a creative learning environment • Setup/cleanup studio and classroom • Perform in a fast-paced, dynamic, team oriented environment with 10 staff members

Server Manager

• Jan 2014 - Jun 2015

• Interacted verbally with all guests creating a friendly and upbeat atmosphere • Greeted guests, answered questions, made suggestions regarding food, drinks, and service • Delivered food and drinks to guests • Participated in the clearing and resetting of dining room tables • Interacted verbally with all guests creating a friendly and upbeat atmosphere • Greeted guests, answered questions, made suggestions regarding food, drinks, and service • Delivered food and drinks to guests • Participated in the clearing and resetting of dining room tables

Sales Manager

• Jun 2011 - Jan 2014

• Executed all visual standards, store merchandising practices and inventory control activities • Leveraged reporting tools to track individual results and identify areas of opportunity • Performed all operational policies and procedures and maintained brand standards • Achieved individual sales plan by creating an emotional connection with customers • Executed all visual standards, store merchandising practices and inventory control activities • Leveraged reporting tools to track individual results and identify areas of opportunity • Performed all operational policies and procedures and maintained brand standards • Achieved individual sales plan by creating an emotional connection with customers

Server Manager

• Aug 2009 - Jun 2012

• Interacted verbally with all guests creating a friendly and upbeat atmosphere • Greeted guests, answered questions, made suggestions regarding food, drinks, and service • Delivered food and drinks to guests • Participated in the clearing and resetting of dining room tables • Interacted verbally with all guests creating a friendly and upbeat atmosphere • Greeted guests, answered questions, made suggestions regarding food, drinks, and service • Delivered food and drinks to guests • Participated in the clearing and resetting of dining room tables

Event Coordinator

• Jun 2008 - Aug 2009

• Promptly addressed complaints or issues; relayed relevant information or complaints directly to supervisor • Operated a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines • Exhibited exceptional communications skills when fulfilling reservations for guests • Remained flexible and patient when communicating with guests and staff • Promptly addressed complaints or issues; relayed relevant information or complaints directly to supervisor • Operated a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines • Exhibited exceptional communications skills when fulfilling reservations for guests • Remained flexible and patient when communicating with guests and staff

Chocolatier

• Jan 2007 - Jun 2008

• Participated in the creation of chocolate products, followed all safe food handling protocols • Maintained boutique cleanliness and sanitation standards and uniform • Properly handled cash and controlled inventory • Participated in receiving of product shipments • Participated in the creation of chocolate products, followed all safe food handling protocols • Maintained boutique cleanliness and sanitation standards and uniform • Properly handled cash and controlled inventory • Participated in receiving of product shipments

Executive Secretary

• Jun 2002 - Jun 2008

• Accurately monitored equipment ordering and employee files • Answered phones, greeted guest and contractors • Opened, stamped and distributed incoming mail and packages • Backup/support for Accounts Payable • Accurately monitored equipment ordering and employee files • Answered phones, greeted guest and contractors • Opened, stamped and distributed incoming mail and packages • Backup/support for Accounts Payable