Full Stack Coding Program Manager

• Jun 2021 - Present

Programmer

• Dec 2020 - Jun 2021

As the sole developer at Tutera, I wore a lot of hats. My responsibilities were varied and allowed me to utilize & strengthen my full stack development skills while supporting 2,600+ employees. • Maintained and improved the organization’s existing intranet application and various other programs to automate workflow • Collaborated with management to design and develop new applications to meet the organization’s evolving needs • Assisted with the creation and maintenance of databases • Designed custom queries to generate actionable report data • Assisted with domain registration, DNS record management, SSL Certificates, and content management for company websites • Accepted tasks, tracked progress, and assisted employees with user support & feature requests via help desk software Show less

Enterprise Account Manager

• Nov 2017 - Mar 2020

Worldwide provided an excellent opportunity for me to think on my feet and thrive in a fast-paced, customer relationship-driven environment. I leveraged my customer service abilities, technical skills, and critical thinking to deliver personalized solutions to clients. • Established and strengthened customer relationships with numerous high-profile accounts to generate sales • Identified growth opportunities and developed strategic action plans to secure additional business development • Collected, analyzed, and presented financial reports to clients and management to identify KPIs and set performance goals • Collaborated with team members in multiple departments to develop and implement solutions specific to each client’s needs • Employed strategic decision making to achieve personal goals Show less

Account Coordinator

• May 2015 - Dec 2016

After working as an Account Specialist, I was promoted to Account Coordinator of UCM Innovative Public Relations in May 2015. This provided a fantastic opportunity to hone my management and public relations skills while managing a team of five to seven students serving as Account Specialists. By emulating an agency environment, the students and I worked with a variety of university and off-campus clients. Under my management, the firm secured a PRISM Award from the Kansas City Chapter of the Public Relations Society of America in the Integrated Communications category for our work with local documentary, "Together We're Stronger." Other projects included campaign management and branding assistance for a local telecommunications company, Bluebird Network, as well as numerous projects with university clients. Show less

Public Relations Specialist

• Jan 2015 - May 2015

My experience as an Account Specialist at UCM Innovative Public Relations greatly bolstered my public relations abilities. While there, I was charged with assisting several clients with their public relations needs. I helped spread awareness for the university’s food pantry, Campus Cupboard, through social media and the university newspaper. I also created and launched an award-winning website (www.twsmovie.com) for “Together We’re Stronger,” an independent documentary benefitting an alternative high school in Kansas City. In addition, I created graphics for use in social media and print promotions of the documentary. Show less

Communications Intern

• Jan 2015 - May 2015

I had the privilege of working with Fight Colorectal Cancer as a communications intern in 2015. While there, I gained valuable communications experience in the nonprofit sector. I helped to create and implement a photo contest campaign on Instagram called “31 Days of Strength,” which generated more than 800 unique posts in one month. In addition, I assisted with the organization’s “Strong Arm Selfie” campaign, which earned millions of media impressions and generated $25,000 in support for the organization. Show less

Assistant Manager

• Nov 2012 - May 2015

In my time working for Kamp’s Flowers & Greenhouse, I strengthened numerous professional skills related to customer service, public relations and communications. I created and maintained a Facebook page for the organization, which quickly grew in popularity with customers, earning more than 1,000 likes in less than one year. I also managed the organization’s website, which saw continous growth in online traffic and sales during my time managing the site and producing marketing materials. In my time working for Kamp’s Flowers & Greenhouse, I strengthened numerous professional skills related to customer service, public relations and communications. I created and maintained a Facebook page for the organization, which quickly grew in popularity with customers, earning more than 1,000 likes in less than one year. I also managed the organization’s website, which saw continous growth in online traffic and sales during my time managing the site and producing marketing materials.