Junior Software Engineer

• Jun 2023 - Present

Application Development Associate

• Apr 2022 - Jun 2023

-Analyzing/documenting current processes and technologies, contributing through to the delivery/integration of new solutions.- Leverage existing and newly developed programming skills to build portions of client applications to design and build innovative answers to complex business and IT challenges.- Delivering solutions via an agile delivery methodology and leveraging DevOps to bring the solutions to life.Current project: Data Conversion SQL & Mulesoft Developer- Develop, test, and implement Mulesoft APIs to transport data from source systems to the conversion PostgreSQL database.- Develop data transformations using Mulesoft and SQL to restructure source data for compatibility with the Salesforce target system.- Responsible for data validation, data reconciliation, exception handling and scheduling for the automated conversion process.Previous project: Salesforce Developer- Remediated Salesforce orgs to achieve Operation Controls compliance.- Data Classification of objects/fields to comply with client privacy requirements.- Compiled Risk Inspector Tool outputs and used SOQL queries to identify flags.- Remediated critical security flaws through configuration of settings, users, and profiles.- Used PMD Static Code Analysis in VS Code to remediate Apex security vulnerabilities for code audit.- Migrated code via Copado DevOps pipeline and managed Gerrit review process.- Analyzed existing codebase to identify functional use cases and develop/execute test cycles.- Developed onboarding/training materials and transitioned SOC monitoring and remediation methodology to new team members.Previous project: QA Engineer- Helped manage QA for Accenture development and also development done by other vendors.- Helped manage program wide QA strategy, process, governance, end execution.- Contributed by performing test execution/management, system defect management, system integration testing, and quality engineer strategy implementation. Show less

Software Engineering Associate

• Apr 2021 - Apr 2022

Full Stack Software Developer

• Apr 2020 - Sep 2020

Full time boot camp for full stack software development. Hands on application and experience with: - HTML, CSS, JavaScript, React, SQL, Python, Django - Use and creation of multiple API's - Working with SCRUM methodology for team projects - Use of git and GitHub for version control Full time boot camp for full stack software development. Hands on application and experience with: - HTML, CSS, JavaScript, React, SQL, Python, Django - Use and creation of multiple API's - Working with SCRUM methodology for team projects - Use of git and GitHub for version control

Mortgage Loan Officer

• Aug 2019 - Feb 2020

- Receive approximately 10-15+ warm transfers per day from contact center - Communicate with applicants to explain the risks and benefits, as well as the terms of loan products and government regulations - Obtain relevant information and evaluate applicants financial status, including credit history, debt-to-income ratio, and appraisal reports, to determine recommendation for loan approval - Maintain current knowledge of all applicable lending regulations, the economy, market rates, vendors, and competitors - Consistently deliver first-class customer service Show less

Mortgage Loan Officer

• May 2017 - Feb 2019

- Receive approximately 10-15+ warm transfers per day from contact center - Communicate with applicants to explain the risks and benefits, as well as the terms of loan products and government regulations - Obtain relevant information and evaluate applicants financial status, including credit history, debt-to-income ratio, and appraisal reports, to determine recommendation for loan approval - Maintain current knowledge of all applicable lending regulations, the economy, market rates, vendors, and competitors - Consistently deliver first-class customer service Show less

Customer Care Agent

• Jan 2017 - Mar 2017

- Engage in conversation and establish rapport with customers via email and outbound telephone communication - Inquire and gather information as it relates to a customers financial situation and financial goals - Educate both customers and loan officers about next steps for a customers file - Engage in conversation and establish rapport with customers via email and outbound telephone communication - Inquire and gather information as it relates to a customers financial situation and financial goals - Educate both customers and loan officers about next steps for a customers file

Real Estate Agent

• Oct 2016 - Jan 2017

Collections Specialist

• Jan 2015 - Mar 2016

- Call insurance adjusters and defense attorneys to negotiate settlements- Follow up with payers on payment and claim status- Meet monthly and quarterly collection goals- Maintain appropriate documentation and records with company database- Handle large caseload (500+ patient accounts)

Data Entry / Billing Specialist

• Jul 2012 - Jan 2015

- Prepare, compile, and sort patient documents for data entry- Check source documents for accuracy- Verify data and correct data when necessary- Obtain further information for incomplete documents- Transcribe information into required electronic format- Maintain logbooks or records of activities and tasks- Comply with data integrity and security policies