Information Security Analyst

• 2022 - Present

- Manage remote Amazon AWS environments for disaster recovery readiness, establishing DHCP, VPC subnetting, and site-to-site connectivity. - Implement application-level monitoring and traffic control policies using SIEM software, blocking malicious URLs and inappropriate websites. - Maintain encryption, firewall settings, and compliance certifications to meet industry standards. - Implement policy-based IPsec tunnels in AWS between offices and clients using AWS CloudFormation and ElasticBeanstalk. - Optimize Content Delivery with AWS Cloudfront across multiple satellite offices. - Collaborate on building secure AWS S3 databases for PCI and HIPAA data, implementing access controls and IAM. - Implement MFA and RSA-keys for secure organization-wide access. - Document security events, adjusted Security Framework, and authored security white papers. - Design and executed security frameworks adhering to HIPAA, PCI, ISO2700, SOC2, and HITRUST standards using scripting. - Led successful audits for compliance, achieving 100% pass rate. - Conduct remote security audits, identified vulnerabilities, and implemented remediation plans. - Author security documentation and white papers for stakeholders, demonstrating best practices. - Monitor cloud systems, analyzed threats, and conducted security drills. - Plan network expansions for a growing multinational organization by analyzing bottlenecks. Show less

Information Technology Specialist

• 2019 - 2021

- Provided remote IT solutions to a financial company with 200+ employees, improving IT performance by 25%. - Investigated security events, analyzed root causes, and shared findings with stakeholders. - Managed Active Directory, Group Policy, Hypervisors, and patching. - Offered efficient remote technical support via phone and ticketing with high customer satisfaction. - Administered AT&T Alienvault SIEM and firewall for network monitoring. - Oversaw access control and enforced security policies. Show less

English Language Teacher (remote)

• 2016 - 2018

English Language Instructor (China)

• 2015 - 2016

- Conducted dynamic English language lessons in a diverse classroom setting in Zhengzhou, China, tailoring teaching methods to cater to various learning levels and styles.- Leveraged innovative digital tools to create engaging lesson plans, enhancing student interaction and understanding of the English language.- Collaborated with a multinational team to develop and refine curriculum materials, ensuring alignment with educational standards and effective language acquisition.- Successfully transitioned to remote instruction upon returning to the US, utilizing online platforms and video conferencing to maintain high-quality teaching standards.- Contributed to curriculum development by infusing cultural awareness and practical usage, resulting in notable improvements in students' language proficiency. Show less

IT Support Specialist

• 2012 - 2015

- Diagnosed and resolved technical issues for 100+ government office users, increasing productivity by 20%. - Identified and solved hardware and software problems. - Provided user assistance via various channels and maintained support ticket tracking. - Installed and updated software, documented solutions, and managed a knowledge base. - Diagnosed and resolved technical issues for 100+ government office users, increasing productivity by 20%. - Identified and solved hardware and software problems. - Provided user assistance via various channels and maintained support ticket tracking. - Installed and updated software, documented solutions, and managed a knowledge base.