Experience

Kelley Technology Consulting Workshop

• United States
• Higher Education
• 1 - 100 Employee

• Member

  • Mar 2022 - Present

  • The program examines the field of consulting through two courses of simulated consulting engagements with industry professionals. It merges business consulting with technology to prepare to solve problems and effectively communicate in the corporate environment. • One of 33 faculty-selected members based on academic success and a passion for technology • The program examines the field of consulting through two courses of simulated consulting engagements with industry professionals. It merges business consulting with technology to prepare to solve problems and effectively communicate in the corporate environment. • One of 33 faculty-selected members based on academic success and a passion for technology



Tewksbury Inn

• United States
• Financial Services

• Busser

  • May 2021 - Aug 2022

  • Efficiently cleaned and organized tables while multitasking and managing other needs of the servers to maximize turnover and increase revenue • Trained new employees on how to communicate with patrons and employees effectively. Additionally, trained new employees on time management skills resulting in trainees successfully working the busy days by themselves, minimizing table downtime and increasing customer satisfaction • Improved customer turnover on busy days, increasing patrons from an average of 150 patrons to up to 225 patrons Show less



Indiana University - Kelley School of Business

• United States
• Higher Education
• 700 & Above Employee

• Peer Tutor - BUS-K201 Computers in Business

  • Feb 2021 - Dec 2021

  • Coached 30 students in Microsoft Access and Excel resulting in improved academic performance. • Collaborated with three other peer tutors to effectively answer questions during class and streamline lectures • Lead weekly small group meetings through the application of class content • Assisted new students in learning additional applications like OneDrive, Microsoft Teams, and Citrix to enhance students’ organization, communication, and preparation for their future years in college • Coached 30 students in Microsoft Access and Excel resulting in improved academic performance. • Collaborated with three other peer tutors to effectively answer questions during class and streamline lectures • Lead weekly small group meetings through the application of class content • Assisted new students in learning additional applications like OneDrive, Microsoft Teams, and Citrix to enhance students’ organization, communication, and preparation for their future years in college



ACE Hardware

• Afghanistan
• Retail
• 700 & Above Employee

• Cashier

  • Sep 2018 - Dec 2019

  • Coordinated with up to five floor staff and two managers to ensure stock-related questions, services and issues had the appropriate attention and were fulfilled promptly • Managed the cash register efficiently, averaging $25,000 in transactions a shift with $8,000 being cash • Persuaded customers to sign up for the reward program creating more repeat business for the store • Analyzed stock data to better fulfill customers' needs and account for missing and misplaced merchandise • Guided new hires on the Point-of-Sale system and taught how to effectively balance the phones, customer inquiries, and customer check-out to ensure a successful shopping experience Show less