Sales Representative

Brand Ambassador

• May 2009 - Present

• Positively represent Nokia and Microsoft brand name by being knowledgeable and well versed in all products. • Practice G.U.E.S.T. (Greet, Understand, Explain the benefits, Suggest add-on and say Thanks) approach to each and every customer comes to the store • Deliver the best customer service experience to each customer store journey, listen what they wants and needs, explain the feature, advantages and benefits of each product and suggest the best solution, and build a lasting relationship so they can come again. • Forecast the stocks availability especially on upcoming weekend and offers. Ensuring stocks always available and will not age in the shelves • Promote merchandise on social media outlets, including FACEBOOK, TWITTER and INSTAGRAM • Echo Training Program – Delivering the gained product knowledge to each staff after training. • Successfully built and maintained strong business relationships with staff and management at retail locations. • Assist new Brand Ambassador in customer interactions and operational processes by effectively following all store policy, reporting and maintaining the product furniture clean and neat always • A very good team player during major event like GITEX Shopper Event and Dubai Art • Set the monthly target into daily target to ensure that the target is achievable at all times. Show less