Evan Theno
Credit Manager & Customer Service Manager at Kraft Tool Company- Claim this Profile
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Topline Score
Bio
Credentials
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Youth Friend Certification
Basehor-Linwood Youth FriendsJan, 2011- Sep, 2024
Experience
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Kraft Tool Company
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Credit Manager & Customer Service Manager
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Jun 2015 - Present
Oversee and manage accounts receivable department Assist in collecting and processing customer payments Run DNB reports and credit references on potential new accounts and set up approved accounts Run monthly and quarterly financial reports Supervise and assist in training customer service representatives Oversee and manage accounts receivable department Assist in collecting and processing customer payments Run DNB reports and credit references on potential new accounts and set up approved accounts Run monthly and quarterly financial reports Supervise and assist in training customer service representatives
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Sports Management/Marketing Intern
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Jan 2015 - May 2015
Communicate via email, website, and social media with event participants Assist with registering and scheduling 7,000 teams into 200 tournaments and collecting fees Create Marketing Emails and updated social media outlets Assist in organization of event merchandising Train other interns about company computer system and day to day operations Communicate via email, website, and social media with event participants Assist with registering and scheduling 7,000 teams into 200 tournaments and collecting fees Create Marketing Emails and updated social media outlets Assist in organization of event merchandising Train other interns about company computer system and day to day operations
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Customer Service/Accounts Receivable Representative
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May 2011 - Jan 2015
Answer up to 50 phone calls daily of customers and assist them with questions Assist in entering over a total $100,000 a day in customer orders Direct all incoming phones by operating switchboard and greet customers at the front desk Scan and file company paperwork into database management system Collect and enter customer payments of open invoices Answer up to 50 phone calls daily of customers and assist them with questions Assist in entering over a total $100,000 a day in customer orders Direct all incoming phones by operating switchboard and greet customers at the front desk Scan and file company paperwork into database management system Collect and enter customer payments of open invoices
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Sports Management Intern
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Sep 2012 - Nov 2012
Registered basketball teams into management system Developed payment plans for parents, including monthly fees and other fees Assisted in registration process and setup for tournaments and tryouts Registered basketball teams into management system Developed payment plans for parents, including monthly fees and other fees Assisted in registration process and setup for tournaments and tryouts
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Stadium Operations Intern
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May 2012 - Aug 2012
Maintained general upkeep of stadium and assisted in game day setup and breakdown of stadium Recorded player statistics and operated scoreboard during game Supervised children’s playground area and enforced fan rules and regulations during games Coordinated promotions and assisted marketing department during game Assisted grounds crew with field preparation for over 40 games Maintained general upkeep of stadium and assisted in game day setup and breakdown of stadium Recorded player statistics and operated scoreboard during game Supervised children’s playground area and enforced fan rules and regulations during games Coordinated promotions and assisted marketing department during game Assisted grounds crew with field preparation for over 40 games
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Education
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2015 - 2017
MidAmerica Nazarene University
Master of Business Administration - MBA, Business -
2013 - 2015
The University of Kansas
Bachelor of Science (BS), Sport Management -
2011 - 2013
Kansas City Kansas Community College
Associate of Arts (AA), General Studies
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