Experience

Washington State University Athletics

• United States
• Spectator Sports
• 100 - 200 Employee

• Marketing & Promotions Coordinator

  • Sep 2018 - Present



Playfly Aspire

• United States
• Spectator Sports
• 1 - 100 Employee

• Senior Sales & Service Consultant - Florida Atlantic University

  • Dec 2017 - Sep 2018

• Sales & Service Consultant - Florida Atlantic University

  • Dec 2016 - Dec 2017

  - Create and develop relationships with current season ticket holders, local businesses, and organizations in the South Florida area - Led the FRMC in total Baseball revenue first year on staff (2017) - Helped our staff reach $7 million in total sales - Proactively create new revenue opportunities with existing customers through seat upgrades, add-ons, and referrals. - Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and… Show more - Create and develop relationships with current season ticket holders, local businesses, and organizations in the South Florida area - Led the FRMC in total Baseball revenue first year on staff (2017) - Helped our staff reach $7 million in total sales - Proactively create new revenue opportunities with existing customers through seat upgrades, add-ons, and referrals. - Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service by making outbound calls and scheduling face-to-face meetings



Florida State University

• United States
• Higher Education
• 700 & Above Employee

• Athletics Ticket Office Operations Representative

  • Jul 2016 - Nov 2016

  - Process single game and season ticket orders - Mastery of the Paciolan ticket system, the ability to handle transactions, reserve season tickets, create accounts, and complete other requests as necessary - Print and distribute tickets for upcoming sporting events - Assist in coordinating player guest, recruit, and student athlete tickets

• FSU Baseball Ticket Office Intern

  • Jan 2016 - Jun 2016

  - Greeted and provided customer service to fans as they entered the stadium - Utilized ticketing software and implemented ticket office policies - Sold season tickets and single game tickets day of game - Assisted and worked ticket sales for NCAA events including NCAA Women’s Softball Regionals and Super Regionals, as well as NCAA Men’s Baseball Regionals



SPORTalk

• United States
• Spectator Sports
• 1 - 100 Employee

• Campus Ambassador

  • Feb 2015 - May 2015

  - Developed and implemented marketing plans by actively promoting the website at Market Wednesday events, as well as through the Sports Management program - Conducted student surveys and obtained feedback to influence direction of the website - Developed and implemented marketing plans by actively promoting the website at Market Wednesday events, as well as through the Sports Management program - Conducted student surveys and obtained feedback to influence direction of the website



FanDuel

• United States
• Entertainment Providers
• 700 & Above Employee

• Sales Representative

  • Sep 2014 - Jan 2015

  - Developed and implemented marketing plans to attract new members to the website - Promoted the benefits of using the website to potential users via social media and campus outlets - Developed and implemented marketing plans to attract new members to the website - Promoted the benefits of using the website to potential users via social media and campus outlets



Tutti Frutti Frozen Yogurt

• United States
• 1 - 100 Employee

• Store Manager

  • Jun 2011 - May 2012

  - Reconciled daily cash receipts of totals up to $2,000 - Trained and managed 6-8 employees on machinery upkeep, cash handling procedures, communication skills, etc. - Assisted in overseeing store inventory and equipment - Facilitated satisfied customer relationships by identifying interests and genuinely interacting with them - Reconciled daily cash receipts of totals up to $2,000 - Trained and managed 6-8 employees on machinery upkeep, cash handling procedures, communication skills, etc. - Assisted in overseeing store inventory and equipment - Facilitated satisfied customer relationships by identifying interests and genuinely interacting with them