Experience

Asemio

• United States
• Software Development
• 1 - 100 Employee

• Information Technology Help Desk Manager and QA Tester

  • Jun 2022 - Present

  Managing incoming support and help requests for the Help Desk engineering team. Ticket triage and prioritization. Testing development to meet ticket request requirements. Updating clients of progress and resolution. Quality Assurance testing of Salesforce system builds for clients. Building system user manuals and user guides. QA testing proprietary database and case management system development. Managing incoming support and help requests for the Help Desk engineering team. Ticket triage and prioritization. Testing development to meet ticket request requirements. Updating clients of progress and resolution. Quality Assurance testing of Salesforce system builds for clients. Building system user manuals and user guides. QA testing proprietary database and case management system development.



Self Employed

• Real Estate
• 1 - 100 Employee

• Manual QA Testing

  • May 2022 - Present

  Manual Quality Assurance testing for web and mobile applications. Logging visual and functional bugs and errors in various Agile development tools, notably Jira. Manual Quality Assurance testing for web and mobile applications. Logging visual and functional bugs and errors in various Agile development tools, notably Jira.



Multivista

• Canada
• Construction
• 200 - 300 Employee

• Operations Manager

  • Nov 2015 - Mar 2020

  Providing photo, video, and UAV (drone) documentation of construction site progress and mechanical milestones. Responsible for scheduling, documenting projects, quality control audits, client technical support. Providing photo, video, and UAV (drone) documentation of construction site progress and mechanical milestones. Responsible for scheduling, documenting projects, quality control audits, client technical support.



Evan Kenepp Bagpiper

• Professional Musician: Bagpiper

  • Nov 2004 - Feb 2020

  Performing traditional music of Ireland, Scotland, England and Wales. Played on the Great Highland Bagpipes (Scotland and Ireland), Scottish Smallpipes, Border Pipes (Lowland Scots) and Uilleann Bagpipes (Ireland). Available to perform public and private events including weddings, funerals, private celebrations, holiday events and festivals , school demonstrations and features in albums (recording studio work). Performing traditional music of Ireland, Scotland, England and Wales. Played on the Great Highland Bagpipes (Scotland and Ireland), Scottish Smallpipes, Border Pipes (Lowland Scots) and Uilleann Bagpipes (Ireland). Available to perform public and private events including weddings, funerals, private celebrations, holiday events and festivals , school demonstrations and features in albums (recording studio work).



Calliope School of Folk Music

• Music Teacher, Uilleann Bagpiping

  • Jul 2012 - Feb 2019

  Taught traditional Irish music on the Uilleann Bagpipes. Fundamentals, advanced techniques and ornamentation (on chanter). Focus on session repertoire, articulation, improvisation, technicality and critical listening. Taught traditional Irish music on the Uilleann Bagpipes. Fundamentals, advanced techniques and ornamentation (on chanter). Focus on session repertoire, articulation, improvisation, technicality and critical listening.



Transtar Industries

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Machinist

  • Sep 2012 - Oct 2015

  Machine Programming, Operations. Quality control inspection Machine Programming, Operations. Quality control inspection