Experience

Acquire

• United States
• Advertising Services
• 1 - 100 Employee

• Corporate Trainer

  • Mar 2021 - Present



Crabtree Family Moving

• United States
• Truck Transportation
• 1 - 100 Employee

• Mover

  • Feb 2020 - Nov 2020

  It was my role to assist customers who are navigating an extremely important point in their life, and ensure that their possessions will arrive at their destination in pristine condition. It was my role to assist customers who are navigating an extremely important point in their life, and ensure that their possessions will arrive at their destination in pristine condition.



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Support Specialist

  • May 2018 - Aug 2019

  As a Senior Technical Support Specialist it was my responsibility to diagnose and resolve issues, and communicate the troubleshooting process clearly to the customer.It is important to possess strong communication skills in this position, as you assist multiple customers from different walks of life every day. One must be able to accurately interpret the problem and prescribe a solution, while matching tone and pace throughout the conversation. As a Senior Technical Support Specialist it was my responsibility to diagnose and resolve issues, and communicate the troubleshooting process clearly to the customer.It is important to possess strong communication skills in this position, as you assist multiple customers from different walks of life every day. One must be able to accurately interpret the problem and prescribe a solution, while matching tone and pace throughout the conversation.