Sales Operations Manager

• Apr 2022 - Present

Manager

• Dec 2021 - Present

As certified by Google Ads, I create & manage "Search" and/or "Display" campaigns for multiple international clients. By managing and optimising clients' Google Ads accounts, I drive website traffic, generate leads & prospects, increase conversions on goods & services, and build brand awareness for their businesses! As certified by Google Ads, I create & manage "Search" and/or "Display" campaigns for multiple international clients. By managing and optimising clients' Google Ads accounts, I drive website traffic, generate leads & prospects, increase conversions on goods & services, and build brand awareness for their businesses!

FP&A Business Consultant / Business Development Logistics Lead at Miagen

• Aug 2020 - Apr 2022

Evan heads up the Business Development function at Miagen, leading a small team and implementing effective processes that support the wider Miagen sales team. With 5 years experience/background in Sales, Operations & Logistics, Evan adds most value by identifying gaps in existing Bus. Dev. strategies & mapping out new, more efficient ways of working to boost partner/sales team alignment (Adaptive, Planful, Boomi, Domo)Evan also works directly with sales to uncover new opportunities, driving initial conversations with prospects to find solutions to their challenges. His main industries of focus are Aviation, Aircraft Leasing, and Shipping, with sub industries such as Manufacturing, Technology, and Financial Services also being noteworthy.Some other key points:- Evan manages all marketing email activity, via Miagen's CRM (Hubspot)- Evan manages all net new logo opportunities/prospect reporting from Hubspot- Evan is constantly working, from an operations perspective, to develop new ways to manage the business development function, adding benefit to the sales team via new business opportunities- Evan reports the entire business development activity and success rate to management each month and is the main point of contact for the business developments departments' progress- Evan runs all business development logistics by developing & implementing a structured flow/way of working which are then passed on to colleagues - yielding better collaboration/organisation for the business from a process point of view- Evan is persistent in finding new ways to market the business, such as outsourcing new marketing content development i.e. marketing ads, videos, website upgrades etc... - Evan has consistent alignment calls with partners, and runs the overall client prospecting function for Miagen- Evan adds organisation and structure to the Business Development function and helps maintain a professional standard of operations in order to support and grow the business

Sales Business Development

• May 2019 - Mar 2020

Evan worked with High Tech & Media companies in UKI to uncover the less efficient areas of their business and guided them towards Salesforce products to resolve their issuesEvan engaged with prospects to have business conversations about organisational growth, providing them with an average increase in revenue of 34%. Key topics of focus: Sales, Service, Marketing, IT, IOT, App Gen, Partner Relations, Finance, Billing etc... Evan worked with High Tech & Media companies in UKI to uncover the less efficient areas of their business and guided them towards Salesforce products to resolve their issuesEvan engaged with prospects to have business conversations about organisational growth, providing them with an average increase in revenue of 34%. Key topics of focus: Sales, Service, Marketing, IT, IOT, App Gen, Partner Relations, Finance, Billing etc...

Senior Account Executive / Training Group Sales Department Lead

• Jul 2016 - May 2019

Evan joined BSI in June 2016 (formerly Espion Group) as part of a team dedicated to providing clients with end user security awareness via a SAAS based cloud solution. Evan was promoted to Senior Account Executive for the CSIR Ireland training department, providing support to clients in relation to our end user security awareness training During more than 3 years at BSI, Evan:- Was responsible for year on year sales growth and maintaining revenue & margin targets- Managed all sales through the Salesforce Sales Cloud CRM and was responsible daily app rigor and reporting. Evan was the main point of contact for Salesforce related queries within BSI CSIR Ireland.- Managed the entire operations & logistics process and implemented new ways of working for his team, which ultimately led to the continuous growth of his department - Worked side by side with BSI's global training sales manager and played a major part in overhauling the training department (operations & logistics POV)- Managed a BD team & Operations Support team for his department, analysing gaps in existing processes and implementing new ways of working to boost efficiency- Was the subject matter expert for his department, helping clients progress their careers through certified training across a range of hierarchies such Information Security, Technical, and Managerial level courses, as well as providing advise on our SaaS security awareness tool (globally) - Supported organisations in their attempts to control the threat of cyber attacks, both through training courses and implementing BSI's partnered end user security awareness solution, ProofPoint (formerly Wombat) - Assisted clients in order to ensure that their data is fully secure from breaches as a result of employee interaction with potential phishing attacks, such as hacking, social engineering, ransomware, emails etc.- Expanded targets markets globally- Ensured monthly/annual sales targets were hit (>107% in 2017. >114% in 2018)

Supervisor, Key Holder of Stores

• Jul 2013 - Jul 2016

Molloys Liquor Stores, Molloy Group. (July 2013 to July 2016)- Ensuring an efficient output of work from all staff members- Monitoring and handling of cash/visa transfers- Training and supporting the growth of new employees over time- Building up strong customer relations to contribute towards profitable margins- Up-selling and engaging others in new products through training, education and feedback- Responsibility and point of contact for other staff members on a daily basis- Main contact for successful execution of in-store advertising and marketing campaigns during seasonal periods- Broad knowledge of customer base and deriving customer satisfaction through the application of effective communication - Handling purchase orders and dealing with incoming invoices across more than one store- Responsible for the appropriate and efficient opening/closing of stores on a per-shift basis- Excellent customer service and customer satisfaction skills/return, built up over the course of 3+ years- Ability to identify and re-mediate any internal or external problem(s) within the working environment- Very familiar with regular safe checks and subsequent bank transfers - Extremely good time management skills through the experience of balancing 25-30 hours of employment with 20+ hours of college education on a weekly basis. - Strong & existing employee/employer relations - Broad knowledge of products and how to identify USPs- Involved and contributed towards the start up of many team building exercises to grow employee relations