Evalina Dombrowski

Client Experience Officer and SharePoint Specialist at 12:34 MicroTechnologies
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Contact Information
us****@****om
(386) 825-5501
Location
Lancaster, Pennsylvania, United States, US
Languages
  • English -

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Bio

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Credentials

  • How to Conduct Board Recruitment in 3 Easy Steps
    CharityHowTo
    Feb, 2022
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Experience Officer and SharePoint Specialist
      • Jul 2019 - Present

      In my non-technical role I work alongside our CEO to get to know our clients, what they do, how they work, and where they're headed. I distill this information and weave it into our internal systems so that as we serve their IT needs, we're keeping those priorities in mind, and making sure they inform our proposed solutions. I manage our website and coordinate our marketing and PR materials for advertisements, philanthropic outreach, go-to-market materials, social media posts and email marketing. In my technical role, I am our SharePoint Specialist on staff. I work with clients interested in one-time or ongoing engagements migrating data into SharePoint from servers or other cloud solutions, as well as orienting their staff and deploying SharePoint as a collaborative tool within organizations. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Executive Director
      • Mar 2014 - Jun 2019

      I work hard to network within our community to represent the Women of Clare House so others learn about their struggle, their sacrifice, and their success through their time at Clare House. Fundraising, grant writing and setting goals for Clare House is also my focus. Our team dreams big, and knows the positive impact our program has on individuals. We want to see that positive momentum spread through our community. Other than managing a staff of 4, I am the bridge person between the volunteer board of directors (10-20 people) and our team. A large part of my job is keeping our directors informed of our needs and goals so that we can continue to serve and realized Clare House's mission. I help connect staff to community partners and then coordinate volunteerism opportunities (like a recent kitchen remodel, backyard overhaul, and upgrades to our donations storage) as well as solicit for monetary donations from our caring community of donors (our annual budget is comprised of 51% individual contributions). Annually I participate in our financial audit as well as our budget formation, while writing and collaborating on around 4 grant proposals per year(26% of our budget). Event planning is also part of my work at Clare House, and thankfully I am joined by a committee of volunteers to assist in that bi-annual endeavor. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Therapeutic Support Staff
      • Sep 2012 - Mar 2014

      I gave 1:1 behavioral intervention in a variety of environments to children from ages 8-18.Attending school, extra-curriculars, and daily life skills tasks with clients, their family/friends/coaches/etc. Growing in understanding behaviors and triggers, and then developing and implementing behavior modification plans and teaching/transferring skills to support network. Heavy on organization, documentation, reporting, and communication. Essential to build trust with client, as well as client's support system. Must be vigilant about self-care and safety, as some behaviors can result in tantrums or physical outbursts. Must be committed to trying new interventions once consistency with one has failed to produce results.Constant striving to "work myself out of a job" through educating and encouraging client and support network to maximize client's independence. Always seeking to set client and system up for success, developing creative solutions, providing written materials and tools for implementation. Show less

    • Summer Therapuetic Activities Program
      • May 2010 - Aug 2013

      As a Counselor I was responsible for a leading, facilitating and preparing therapeutic activities and lessons for a group of 6-30 children from ages 5-14 years old. STAP would host activities in house, as well as attending community based events, where group travel in vans was necessary. I was also trained to prepare and administer medication to our clients. Every week I would make contact with the client's parents or guardians, as well as other service providers to maintain consistent quality of care. Show less

    • Clinical Secretary
      • Jan 2012 - May 2012

      Created, maintained, and finalized every client file (electronically and hardcopy) from intake to discharge. Maintained administrative office and supported all staff, therapists, and doctors in a wide variety of ways.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Front Desk Receptionist
      • May 2011 - Aug 2011

      Managed all incoming service calls to the IT help desk. Heavy front line customer service experience. Must be consistent and thorough, flexible and reassuring. Managed all incoming service calls to the IT help desk. Heavy front line customer service experience. Must be consistent and thorough, flexible and reassuring.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Inventory Specialist
      • Jun 2007 - Aug 2007

      Kept record and did basic maintenance on the hardware of each and every computer serviced by 12:34 MicroTechnologies. Travelling to each client and interacting with a variety of fields. Kept record and did basic maintenance on the hardware of each and every computer serviced by 12:34 MicroTechnologies. Travelling to each client and interacting with a variety of fields.

Education

  • Messiah College
    Bachelor's Degree, Psychology; Counseling concentration
    2008 - 2012
  • Cedar Crest High School
    High School
    2004 - 2008

Community

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